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Posted Feb 4, 2012
1:38:24 AM
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Reverse incorrect Held Dealer Payment
I have recently switched from eMobile to AT&T to get the iPhone and due to bad credit I had to pay $500 deposit. I recently saw my bill and it had a section for previous payments that said Reverse incorrect Held Dealer Payment $500. I have no idea what this means. I bought it through best buy, but just would like to know what it means
I have recently switched from eMobile to AT&T to get the iPhone and due to bad credit I had to pay $500 deposit. I recently saw my bill and it had a section for previous payments that said Reverse incorrect Held Dealer Payment $500. I have no idea what this means. I bought it through best buy, but just would like to know what it means

Reverse incorrect Held Dealer Payment

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Feb 6, 2012 8:26:59 AM
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Former Community Manager

I understand that this is a bit cryptic but it basically indicates that you paid your deposit through Best Buy and not to AT&T directly. 

 

For a bit more informations about deposits, check out this link: http://www.att.com/esupport/article.jsp?sid=KB409269

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

I understand that this is a bit cryptic but it basically indicates that you paid your deposit through Best Buy and not to AT&T directly. 

 

For a bit more informations about deposits, check out this link: http://www.att.com/esupport/article.jsp?sid=KB409269

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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