Registration Link Down

Contributor

Registration Link Down

I have been trying to get my MicroCell registered and operating, but when I try to get registered, the screen says they are having technical difficulties - try later.  This has been going on for two days now!

Message 1 of 5 (389 Views)
Guru

Re: Registration Link Down

I can get into the user management page to see the setup of my Microcell. Either they fixed it or you are having some non-systemic problem.
Message 2 of 5 (384 Views)
Contributor

Re: Registration Link Down

I'm having the same problem - since 6/30 as well.  My management page says "Activation Error" - call AT&T.  Have a case number that indicates nothing will be done until 7/5,  Was also told problem similar to what happened last weekend when the registration/activation system went down.

Is this common????

Message 3 of 5 (359 Views)
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Tutor

Re: Registration Link Down

I have had this same problem (website temporarily unavailable) since June 24, and still has not been resolved.  Each time someone calls me to work on this, they say they are escalating the service order, and that I will get a call back within 3 days.  I just finished another service call 5 minutes ago, the the rep got the same error message.

 

My sister lives down the street from me and activated her microcell on June 25 with no problems at all.

 

This problem is very frustrating!

Message 4 of 5 (336 Views)
Tutor

Re: Registration Link Down, now success!

If anyone is following this thread, I'll report that Network Support called and was able to activate my Microcell today!!  He said the web problem had been repaired!

Message 5 of 5 (309 Views)
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