03-02-2011 12:14 PM
I've sene various reports of the icon changing for Quickoffice after the 2.2 update on the Captivate but my icon is totally gone and there is no record of it on my phone as an installed app. How do I get this back as it was preinstalled on my phone.
03-03-2011 1:08 PM
This also happened on my wife's phone so I find it hard to imagine that I was the only one whom this happened to.
03-03-2011 5:19 PM
No, you're not the only one. A lot of ppl have the same issue although mine is fine but I factory reset mine right after upgrade and I also was on leaked Froyo ROM before upgrade.
But it is obviously a defect in the official ROM. Haven't heard if there is anyway to recover the icon.
03-04-2011 7:21 AM
The only way to fix it is to do a factory reset. Go to Settings->Privacy->Factory data reset. I did it, and although you will have to reinstall apps and such, it fixes the Quick Office problem and also several other little quirks from installing the 2.2 upgrade. Note that by doing this, you will still have your 2.2 Froyo.
03-04-2011 10:23 AM
03-04-2011 12:55 PM
The app works fine but as you say there is no longer an icon. I wrote to the in app support and they sent me a .php file but I have no idea what to do with it to make this work. I really do not want to do a hard reset..