Helpful Links

Put account on hold


Put account on hold

How can I put my account on hold if I am deployed over seas for at least the next 10-12 months?

Message 1 of 2

Re: Put account on hold

if you are being deployed by the military you can call and request it, 611 from your cell phone, 800-331-0500 from a land line, or you if you have an online account that you activated, you can send an email from there and it will go to a dedicated email group that will do it for you.  actually there is a team that does it but the request will be made for the team to do it whether you call in or email in. 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support