Problem Syncing my IPhone!

Problem Syncing my IPhone!

I just got a new computer to replace my old computer. Before I got rid of the old PC, I was able to save all my ITunes info (Music, Apps, Movies, etc.) on a external hard drive. I uploaded a new version of ITunes on my new computer and unloaded all my ITunes info but when I plugged in my IPhone 3GS, it would not let me sync my music, movies, or apps to my phone. From what I read, you can only sync to one PC at a time. I did a back up for my IPhone 3GS and tried to sync it but it erased my music and movies I had on my IPhone (which is fine because I needed to reshuffle my music). LOL

 

ITunes recognizes my IPhone but I can't sync any music, apps, or movies to the IPhone. Any hep would be appreciated.

 

 I'm trying to avoid calling Apple support and paying $26. 

 

Message 1 of 6 (358 Views)
ACE - Professor

Re: Problem Syncing my IPhone!

You should be able to set it up as a new phone.

 

NEXT time (yeah, I know...) you need to migrate your iTunes over to the new computer, not just the content. This is as simple as exporting on one machine and then importing onto the other

 

http://support.apple.com/kb/HT4527

 

Now for where you are now, log the new iTunes into your iTunes account.

Fire up iTunes. Plug in your phone. Click on your phone in Itunes when it appears on the lefthand side. Select Sync. Agree to let it nuke your phone, and start setting it up again Smiley Sad

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6 (355 Views)
Master

Re: Problem Syncing my IPhone!

If you go to the store you got your MAC, I thought they included migration assistance for free and that you did not need to sign up for this as an extra service?

 

Here is an article I have used in the past to perform my migration.

 

http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to-a-new-hard-drive/

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Customer Support: 1-800-331-0500

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Message 3 of 6 (328 Views)
Professor

Re: Problem Syncing my IPhone!

Did you authorize the new computer to your iTunes account?

Message 4 of 6 (308 Views)
Master

Re: Problem Syncing my IPhone!

 


Max69 wrote:

Did you authorize the new computer to your iTunes account?


Yes,  Then before I erased my old one, I deauthorized that computer.

 

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 5 of 6 (284 Views)

Re: Problem Syncing my IPhone!

So by letting it nuke my phone will I lose all my contact numbers, text messages, etc? Basically setting it up like a new phone?

Message 6 of 6 (267 Views)
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