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Posted Dec 7, 2011
4:30:58 PM
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Prepaid data connect

Hello,

 

I purchased a $25 (500mb) data plan for use with tethering my laptop, unaware that I was actually buying 500mb of medianet for my phone. After 2 days of speaking with customer service and recieving many conflicting answers, I now see that what I purchased is not what I needed (DataConnect Pass). Is it possible to have this changed by ATT? Or do I need to start over from scratch?

Hello,

 

I purchased a $25 (500mb) data plan for use with tethering my laptop, unaware that I was actually buying 500mb of medianet for my phone. After 2 days of speaking with customer service and recieving many conflicting answers, I now see that what I purchased is not what I needed (DataConnect Pass). Is it possible to have this changed by ATT? Or do I need to start over from scratch?

Prepaid data connect

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Dec 9, 2011 8:59:54 PM
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ACE - Master
I do not think it is possible to change or switch feature packages that were already purchased. You will have to start over, making sure to purchase the correct package this time.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



I do not think it is possible to change or switch feature packages that were already purchased. You will have to start over, making sure to purchase the correct package this time.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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