Helpful Links

Prepaid data connect

Contributor

Prepaid data connect

Hello,

 

I purchased a $25 (500mb) data plan for use with tethering my laptop, unaware that I was actually buying 500mb of medianet for my phone. After 2 days of speaking with customer service and recieving many conflicting answers, I now see that what I purchased is not what I needed (DataConnect Pass). Is it possible to have this changed by ATT? Or do I need to start over from scratch?

340 Views
Message 1 of 2
Master

Re: Prepaid data connect

I do not think it is possible to change or switch feature packages that were already purchased. You will have to start over, making sure to purchase the correct package this time.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 2 of 2
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support