Helpful Links

Prepaid data connect


Prepaid data connect



I purchased a $25 (500mb) data plan for use with tethering my laptop, unaware that I was actually buying 500mb of medianet for my phone. After 2 days of speaking with customer service and recieving many conflicting answers, I now see that what I purchased is not what I needed (DataConnect Pass). Is it possible to have this changed by ATT? Or do I need to start over from scratch?

Message 1 of 2

Re: Prepaid data connect

I do not think it is possible to change or switch feature packages that were already purchased. You will have to start over, making sure to purchase the correct package this time.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy

Message 2 of 2
Share this topic

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support