Helpful Links

Premier Accounts?

Premier Accounts?

Anyone having trouble pre-ordering the iPhone4S through their Premier account?  After I hit upgrade it takes me to the Premier store and the iphone is not one of the phones available!

 

Any help is appreciated.

1,222 Views
Message 1 of 20
Scholar

Re: Premier Accounts?

This time around I ordered thru the Apple store.  The last 2 "new iPhone" releases left me with problems and no info.  

 

Last several times ordering thru AT&T Premier I had to call the business folks to remove the $18 fee.  The fee usually is added to your bill when activating, but Premier customers have the fee waived.  I hope by ordering thru Apple that I will be able to remove it from the bill.  Currently 32gb 4S "Preparing for Shipment"  

Message 16 of 20
Mentor

Re: Premier Accounts?

The fee will be applied to your monthly bill

 

Having premier status doesnt automatically mean no activation/upgrade fees, it just depends on what kind of deal your company/school/organization made with AT&T -- mine offers a 17% discount, but doesnt waive activation/upgrade fees so I'll have to fork over the $18

Message 17 of 20
Scholar

Re: Premier Accounts?


dww0311 wrote:

It showed up on the ordering page, but it isn't showing up on the customer service summary (which I stumbled across a link to on AT&T's site and now can't find again ...)


 It's in User Information, I believe. You actually get a CSS for each line if you're on Family Talk.

Message 18 of 20
Scholar

Re: Premier Accounts?


hnzw_rui wrote:

dww0311 wrote:

It showed up on the ordering page, but it isn't showing up on the customer service summary (which I stumbled across a link to on AT&T's site and now can't find again ...)


 It's in User Information, I believe. You actually get a CSS for each line if you're on Family Talk.


There it is! Thanks!

 

Looks like the upgrade fee for our FAN is $0. Yay!

Message 19 of 20
Highlighted
Scholar

Re: Premier Accounts?

I thought they were all similar.  Ours has no upgrade or activation fees, free shipping, and 22% off.  I guess it depends on the company.

Message 20 of 20
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support