10-25-2010 3:08 PM
My parents have had a Verizon business landline at the office that they've occupied for roughly 30 years.
They are getting ready to go into semi-retirement and move out of their office space.
They would like to keep the Verizon business landline phone number from their office and port it over to their AT&T family plan so as not to lose contact with people who might try to call them via that number.
Anyone know of anything that might get in the way porting the Verizon business number to their AT&T family plan?
10-26-2010 8:06 AM - edited 10-26-2010 8:06 AM
They should be able to, have them call into customer service. Customer service can check the port eligibility, then get them over to the porting team to bring the number in.
10-26-2010 9:33 AM
Thanks, UNSC_REACH -- I appreciate the feedback.
I placed a call to AT&T customer service this morning and they verified that the Verizon number in question is indeed eligible to be ported to our AT&T family plan.
My slight fear was that the number, being a Verizon business landline number, might somehow be restricted from porting.
This is very good stuff to know for our planning over the next couple of months.
10-27-2010 7:31 AM
Not a problem, let us know how it goes.
Typically they will need to know the Verizon account number and the SSN (or just the last 4). Also, if there are any passwords or passcodes on the Verizon account, that will be asked as well.
When the port is started, Verizon will usually cancel the account on their side immediately. Landlines will take a bit longer to complete the port, but it should go well.
10-27-2010 7:46 AM
Got it. And thanks again.
I had to go through a similar process in recent months, and what you describe is pretty much what I had to do (in porting a Verizon landline number to my Verizon Wireless mobile line, then a few months later moving to AT&T and porting my Verizon Wireless number -- formerly my Verizon home number -- to AT&T).
But, in my case I wasn't dealing with a business landline, and I figured that could potentially involve some kinds of unanticipated problems. Fortunately, it looks like the porting should go just fine once we set it in motion (with perhaps a slight delay in service due to a landline being involved).
06-21-2011 9:55 AM
Yes, porting the Verizon business landline number was simple. AT&T handles the entire thing. If I recall correctly, they (the AT&T folks) warned us that the process could take a couple of working days to get done, but I think the real time to get it done was actually less (maybe a day or less in actual number of hours). I believe you need to have relevant info to prove you're the landline owner (like a bill with the account number so that you can present that info to the AT&T representative who initiates the porting of the number). You don't need to contact Verizon about it -- AT&T takes care of all the needed steps.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!