Poor service in College Station, Texas 77841

gk4
Teacher

Poor service in College Station, Texas 77841

I have two children that attend school at Texas A&M in College Station.   They often have low signal, dropped calls, and undelivered text messages.   When I visit them and call to let them know that I'm there, then I have difficulties reaching them.  40% of my mobile phone bill is going to two phones with poor service.  What can AT&T do to improve service in this area?
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gk4
Teacher

Re: Poor service in College Station, Texas 77841

I spoke to AT&T customer service.   They recommend you to visit www.att.com/wireless then select "Contact US" to send an email regarding your concerns.   I think the squeaky wheel approach is what might be needed to get them to address this issue.
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