Helpful Links

Please someone help.


Please someone help.

Now my w760a wont turn on after i turn it off. however if i take the battery out then put it back in, it will turn on. ive already replaced the battery. someone tell me whats going on. is there anything i can do

Message 1 of 2

Re: Please someone help.

Does the battery seeem to be being held firmly in place so that it makes good contact with the phone's contact points? 


I'd at least try putting a shim (small piece of folded up paper or thin cardstock) behind the battery to see if that makes any difference.  It may be that when you remove/replace the battery you are getting the contact made tightly, but as you use the phone/move it around, the battery slips slightly and doesn't make good contact any longer. (?)

There must be a happy medium somewhere between being totally informed and blissfully unaware.

     - Doug Larson

Message 2 of 2
Share this topic

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support