Payment convenience fee

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Payment convenience fee

What is "Payment Convenience Fee" which is 17% of the total and how can I qualify for billing convenience discount in the same amount?
Thank you

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Employee

Re: Payment convenience fee

its the new name for Payment Administration Fee. your charged for paying your bill with an agent either at the store or on the phone.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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