09-15-2011 6:37 AM
I am using a Pay as you go Sim card. Wirelesss service is fine.
Problems started, when I tried to go thru the registration process in order to set up a credit card.
After accepting the terms and conditions I reach a page, where I am supposed to enter my personal information.
Problem is: Both fields for "Country" and "State" are drop down fields which just simply do not work. The field says "Select State" and that is it. If I try to submit the page the system complains that I did not select country and state. Which was not possilbe.
I did not find a way out of this loop. The AT&T help line was really not helpful. Seems the do not offer any support for this type of customers.
Anybody a clue how to fix this?
P.S: I tried 3 different browsers and my Android phone. So should not be a problem on my side.
09-15-2011 9:50 AM
09-15-2011 10:54 AM
This was posted on the forums a bit ago on the community member who posted it said she was able to get around it by setting the language to Spanish. Here's the post.
I have been working on getting this resolved - thanks for letting us know you were having issues with it too.
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