I am using a Pay as you go Sim card. Wirelesss service is fine.
Problems started, when I tried to go thru the registration process in order to set up a credit card.
After accepting the terms and conditions I reach a page, where I am supposed to enter my personal information.
Problem is: Both fields for "Country" and "State" are drop down fields which just simply do not work. The field says "Select State" and that is it. If I try to submit the page the system complains that I did not select country and state. Which was not possilbe.
I did not find a way out of this loop. The AT&T help line was really not helpful. Seems the do not offer any support for this type of customers.
Anybody a clue how to fix this?
P.S: I tried 3 different browsers and my Android phone. So should not be a problem on my side.
There is another post in the forum referring to the same issue. Even though you are a pay as you go customer. Do you have an 800 number where you can reach a real person? I wonder if you call Att customer Service , if they can look up a number for you to call to see if you can register over the phone?