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Posted Jan 6, 2010
12:29:45 PM
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Pantech Impact PC Suite?

Just picked up an Impact last night to replace my Moto Razr. Moto had a Phonetools software suite which allowed you to back up contacts, add photos to the phone as wallpapers, etc. Nice piece of software. It came it handy. In the Impact owner's manual there is mention of a PC software suite available for download from their website that will serve the same purpose. Problem is there is no link on their very mediocre website to download this supposed software. A Google search linked me to the Curitel website that has downloads available for what appears to be European phone models. Anybody know of this software suite and if it is available in the States?

This phone does not have a USB port. The charging port is not a USB port. I see that in ATT accessories there is a USB data cable available for the Impact that has the proper connection to both the phone and the PC. Figures. Another 20 bucks out the door. 

Phone is pretty cool for what I need it for. Nice in blue.

Just picked up an Impact last night to replace my Moto Razr. Moto had a Phonetools software suite which allowed you to back up contacts, add photos to the phone as wallpapers, etc. Nice piece of software. It came it handy. In the Impact owner's manual there is mention of a PC software suite available for download from their website that will serve the same purpose. Problem is there is no link on their very mediocre website to download this supposed software. A Google search linked me to the Curitel website that has downloads available for what appears to be European phone models. Anybody know of this software suite and if it is available in the States?

This phone does not have a USB port. The charging port is not a USB port. I see that in ATT accessories there is a USB data cable available for the Impact that has the proper connection to both the phone and the PC. Figures. Another 20 bucks out the door. 

Phone is pretty cool for what I need it for. Nice in blue.

Pantech Impact PC Suite?

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Jan 10, 2010 11:49:42 AM
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As usual, no one can get an answer as to how to use the impact as an MP3 player.....have the usb cable.....cannot find drivers for pantech usb

 

Anyone? 

As usual, no one can get an answer as to how to use the impact as an MP3 player.....have the usb cable.....cannot find drivers for pantech usb

 

Anyone? 

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Jan 12, 2010 7:10:10 AM
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I am in the same boat, just got an impact last night and I am also very interested in the PC Suite...and also had a Moto Razr before where I used Phone Tools software and it worked quite well.  I found the same after doing some searching, but didn't come across anything specific to this phone.  Why put the information in the manual then?  I have an email in to Pantech, and AT&T Support and will see if that gets me anywhere and will post back here.

 

I agree seems like a pretty nice phone, they just need to give us access to all the features that are listed in the manual.  Anyone listening at AT&T or Pantech? 

I am in the same boat, just got an impact last night and I am also very interested in the PC Suite...and also had a Moto Razr before where I used Phone Tools software and it worked quite well.  I found the same after doing some searching, but didn't come across anything specific to this phone.  Why put the information in the manual then?  I have an email in to Pantech, and AT&T Support and will see if that gets me anywhere and will post back here.

 

I agree seems like a pretty nice phone, they just need to give us access to all the features that are listed in the manual.  Anyone listening at AT&T or Pantech? 

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Jan 12, 2010 8:24:29 AM
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Edited by eflong on Jan 12, 2010 at 8:26:51 AM
O.K. then, I'm not crazy here. The only thing I can think of is that being that the phone is so new, the software is still in development and will be released in the near future. Saves the expense of re-printing the manual? I'm probably reaching here. Hopefully some info will be made available. I considered emailing Pantech but figured that would be a waste of time. The only complaint so far is that when the touch screen goes to sleep, you can't wake it by touching it, you have to hit that hold button on the side of the phone. I hope that is a sturdy switch, because it is going to get a lot of work. I also can't figure out how to customize the ringtones for different contacts. One sound for #1, different sound for #2, etc. Anybody have that info? I know the phone is bluetooth capable. Anybody try to send some images to the phone from your PC thru bluetooth? I have to pick up a bluetooth-USB adapter to do this, although again, I'm assuming that you need some software to direct the images to a specific folder on the phone, etc. Wow, where is that software suite? 
Message Edited by eflong on 01-12-2010 08:26:51 AM
O.K. then, I'm not crazy here. The only thing I can think of is that being that the phone is so new, the software is still in development and will be released in the near future. Saves the expense of re-printing the manual? I'm probably reaching here. Hopefully some info will be made available. I considered emailing Pantech but figured that would be a waste of time. The only complaint so far is that when the touch screen goes to sleep, you can't wake it by touching it, you have to hit that hold button on the side of the phone. I hope that is a sturdy switch, because it is going to get a lot of work. I also can't figure out how to customize the ringtones for different contacts. One sound for #1, different sound for #2, etc. Anybody have that info? I know the phone is bluetooth capable. Anybody try to send some images to the phone from your PC thru bluetooth? I have to pick up a bluetooth-USB adapter to do this, although again, I'm assuming that you need some software to direct the images to a specific folder on the phone, etc. Wow, where is that software suite? 
Message Edited by eflong on 01-12-2010 08:26:51 AM

Re: Pantech Impact PC Suite?

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Jan 12, 2010 12:09:33 PM
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Edited by jt81951 on Jan 12, 2010 at 12:10:16 PM

I received an email reply from my message to Pantech... it was a failure notice in Korean after I translated it.  Seems to be correct that it's pretty much a waste of time to contact them...I am trying to one more address that was on their site.  Wonder if AT&T will reply with anything?   I agree on the touch screen/wake-up too it's kind of a pain...but if it came on by touch it would be a problem too as any time you handle it or bumped it it would be giving you "haptic feedback" in your pocket Smiley Very Happy I don't see how to change ringtones per contact either, that's a bummer.  I understand that if you hook it up with bluetooth you can transfer files back and forth at least that way but not sure where they end up.  Or just load files up on an sd card with a computer, and get the files on there that way.  But, it definitely would be the best to have the PC Suite with Bluetooth!!!

Message Edited by jt81951 on 01-12-2010 12:10:16 PM

I received an email reply from my message to Pantech... it was a failure notice in Korean after I translated it.  Seems to be correct that it's pretty much a waste of time to contact them...I am trying to one more address that was on their site.  Wonder if AT&T will reply with anything?   I agree on the touch screen/wake-up too it's kind of a pain...but if it came on by touch it would be a problem too as any time you handle it or bumped it it would be giving you "haptic feedback" in your pocket Smiley Very Happy I don't see how to change ringtones per contact either, that's a bummer.  I understand that if you hook it up with bluetooth you can transfer files back and forth at least that way but not sure where they end up.  Or just load files up on an sd card with a computer, and get the files on there that way.  But, it definitely would be the best to have the PC Suite with Bluetooth!!!

Message Edited by jt81951 on 01-12-2010 12:10:16 PM

Re: Pantech Impact PC Suite?

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Jan 12, 2010 1:39:09 PM
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"I received an email reply from my message to Pantech... it was a failure notice in Korean after I translated it." That is priceless right there. I miss the days when things were made in this country. Anyway, there is a contact on the pantechusa.com website. They have an office in Atlanta. Could be worth a shot. I think the SD card is the way to  go to load the phone with media
"I received an email reply from my message to Pantech... it was a failure notice in Korean after I translated it." That is priceless right there. I miss the days when things were made in this country. Anyway, there is a contact on the pantechusa.com website. They have an office in Atlanta. Could be worth a shot. I think the SD card is the way to  go to load the phone with media

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Jan 13, 2010 8:39:57 AM
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I just took a look at the pantechusa.com website...lo and behold there was a quick link (bottom left of main page) to the Impact PC Suite!  I am downloading it now and mentions that it is compatible with Vista, so am hoping it will work with Windows 7 as well.

 

http://www.pantechusa.com/phones/impact/updates

 

Somebody must have been listening!?

 

I just took a look at the pantechusa.com website...lo and behold there was a quick link (bottom left of main page) to the Impact PC Suite!  I am downloading it now and mentions that it is compatible with Vista, so am hoping it will work with Windows 7 as well.

 

http://www.pantechusa.com/phones/impact/updates

 

Somebody must have been listening!?

 

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Jan 13, 2010 10:15:00 AM
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Nice catch! That link definitely wasn't there last week. I guess the software wasn't ready the same day the phone was released or someone forgot to put the link to it on the website. I think I'll try it on my XP machine. I'm running Win 7 64 bit on my new PC. I'm not sure it will work on that one. I'm excited to try it out when I get home. Good thing I picked up that data cable. I'll post my impressions of the suite.

 

Nice catch! That link definitely wasn't there last week. I guess the software wasn't ready the same day the phone was released or someone forgot to put the link to it on the website. I think I'll try it on my XP machine. I'm running Win 7 64 bit on my new PC. I'm not sure it will work on that one. I'm excited to try it out when I get home. Good thing I picked up that data cable. I'll post my impressions of the suite.

 

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Jan 13, 2010 8:50:14 PM
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Edited by eflong on Jan 13, 2010 at 8:56:15 PM

Downloaded and installed PC Suite to my Win XP machine with no problems. Keeping in mind that this is free software, I have to say that Moto Phone Tools is a much nicer application. This is a pretty bare bones app that delivers as advertised. It does include a basic video editor which is pretty neat. I did have a problem crashing the contacts manager part of the program, which turned into a frustrating experience. It would allow me to make an edit to a contact in the phone once. When I tried to edit another contact, I would get a Windows C ++ runtime error and the contact manager would close. I'd then re-launch the contact manager (not the whole program, thanks for that) and make an edit. Not sure what's going on there. I also transferred some photos to the phone, no problems there. I'm using the special USB data cable to connect to my PC. I was a little disappointed in the speed at which the program loaded my phone contacts. I have less than 75 numbers and it loaded them one at a time. So everytime the CM crashed, it would re-load each number and I'd sit and watch the number counter make its way up. I recall Moto reading phone contents and then bang, your whole phone book would show up in the window pane.

I might try to install the program to my Win 7 machine and see if that alleviates the contact manager crashing. Other than that, decent program.

Anybody else check this software out yet? Thoughts?

Message Edited by eflong on 01-13-2010 08:52:15 PM
Message Edited by eflong on 01-13-2010 08:56:15 PM

Downloaded and installed PC Suite to my Win XP machine with no problems. Keeping in mind that this is free software, I have to say that Moto Phone Tools is a much nicer application. This is a pretty bare bones app that delivers as advertised. It does include a basic video editor which is pretty neat. I did have a problem crashing the contacts manager part of the program, which turned into a frustrating experience. It would allow me to make an edit to a contact in the phone once. When I tried to edit another contact, I would get a Windows C ++ runtime error and the contact manager would close. I'd then re-launch the contact manager (not the whole program, thanks for that) and make an edit. Not sure what's going on there. I also transferred some photos to the phone, no problems there. I'm using the special USB data cable to connect to my PC. I was a little disappointed in the speed at which the program loaded my phone contacts. I have less than 75 numbers and it loaded them one at a time. So everytime the CM crashed, it would re-load each number and I'd sit and watch the number counter make its way up. I recall Moto reading phone contents and then bang, your whole phone book would show up in the window pane.

I might try to install the program to my Win 7 machine and see if that alleviates the contact manager crashing. Other than that, decent program.

Anybody else check this software out yet? Thoughts?

Message Edited by eflong on 01-13-2010 08:52:15 PM
Message Edited by eflong on 01-13-2010 08:56:15 PM

Re: Pantech Impact PC Suite?

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Jan 24, 2010 3:12:20 PM
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I installed PC suite for my previous phone and had no problems with it on my laptop running Vista Home Premium.

I decided however to just use Bluetooth instead of having to purchase another usb data cable for my Impact since syncing music isn't a priority to me. I mainly just want to put games from PC to Phone, transfer Photos ..etc. Bluetooth dongles are great !

I installed PC suite for my previous phone and had no problems with it on my laptop running Vista Home Premium.

I decided however to just use Bluetooth instead of having to purchase another usb data cable for my Impact since syncing music isn't a priority to me. I mainly just want to put games from PC to Phone, transfer Photos ..etc. Bluetooth dongles are great !

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Jan 24, 2010 5:42:43 PM
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The PC suite works well for what it does, I agree bluetooth works OK too...though a bit slow as it actually seems to go through dial up networking for file transfer.  For games, see the Jar files post I just replied to at http://forums.wireless.att.com/cng/board/message?board.id=Pantech&thread.id=7876

The PC suite works well for what it does, I agree bluetooth works OK too...though a bit slow as it actually seems to go through dial up networking for file transfer.  For games, see the Jar files post I just replied to at http://forums.wireless.att.com/cng/board/message?board.id=Pantech&thread.id=7876

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Jan 29, 2010 2:09:38 PM
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Edited by Mycroft42 on Jan 29, 2010 at 2:12:39 PM
As a side note on PC Suite, I spoke with Pantech USA support and they indicated that PC Suite is currently Windows XP software and does not support Win 7.  I can use the drivers in Win 7 to access storage, sync with Windows Media Player, etc. . . but PC Suite itself does not recognize my phone as being connected.  For those who have been trying to get support for their phones, try the Pantech USA website service centers link http://pantechusa.com/support/service-centers instead of the "contact us".  They have actual live bodies you can talk to on the phone.
Message Edited by Mycroft42 on 01-29-2010 02:12:39 PM
As a side note on PC Suite, I spoke with Pantech USA support and they indicated that PC Suite is currently Windows XP software and does not support Win 7.  I can use the drivers in Win 7 to access storage, sync with Windows Media Player, etc. . . but PC Suite itself does not recognize my phone as being connected.  For those who have been trying to get support for their phones, try the Pantech USA website service centers link http://pantechusa.com/support/service-centers instead of the "contact us".  They have actual live bodies you can talk to on the phone.
Message Edited by Mycroft42 on 01-29-2010 02:12:39 PM

Re: Pantech Impact PC Suite?

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Feb 5, 2010 2:35:44 PM
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I'm a new Pantech Impact owner and I downloaded the PC Suite software before realizing it wasn't supposed to be compatible with Windows 7. I installed it anyway and am using it with no apparent issues. I'm connecting from my Dell Inspiron 6400 laptop via bluetooth to my Impact phone. It's working really well for me!
I'm a new Pantech Impact owner and I downloaded the PC Suite software before realizing it wasn't supposed to be compatible with Windows 7. I installed it anyway and am using it with no apparent issues. I'm connecting from my Dell Inspiron 6400 laptop via bluetooth to my Impact phone. It's working really well for me!

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Feb 7, 2010 6:05:25 PM
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PC suite works fine on my machine using Bluetooth but cannot connect via USB. I an use USB to access the external card in my Impact and download songs to the music player on the Impact. I do not know if the problem is a driver compatability with Windows 7 or Windows 7 64 bit.  I was able to install the driver using capatability mode but it still does not work.

 

Bob

PC suite works fine on my machine using Bluetooth but cannot connect via USB. I an use USB to access the external card in my Impact and download songs to the music player on the Impact. I do not know if the problem is a driver compatability with Windows 7 or Windows 7 64 bit.  I was able to install the driver using capatability mode but it still does not work.

 

Bob

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Feb 9, 2010 9:08:31 PM
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You can find the download at http://www.pantechusa.com/phones/impact/updates.  I've downoaded but not installed PC Suite.  I too have just upgraded (?) from the Razr to the Impact.  I found the Pantech data cable for $10.95 from buy.com and plan to install PCSuite once I have the cable.  You can find the cable for less at other web sites, but may not be an OEM cable.
You can find the download at http://www.pantechusa.com/phones/impact/updates.  I've downoaded but not installed PC Suite.  I too have just upgraded (?) from the Razr to the Impact.  I found the Pantech data cable for $10.95 from buy.com and plan to install PCSuite once I have the cable.  You can find the cable for less at other web sites, but may not be an OEM cable.

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Feb 9, 2010 9:37:33 PM
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Yeah, I bought a usb cable from a seller at amazon and so far haven't been able to get it to do anything except charge my phone (even with the PC Suite).    I contacted Pantech support via e-mail and they said this: 

The cable that you are using should have a 'BLUE' arrow on the part that
connects to the phone. Also on the part that connects to the PC should have
a Pantech Label on it with the Model Number 'PDC - UA16HS'on it. If your
cable that you are using does not have any of these then you are using the
wrong cable.

So I guess I'm going to have to go buy the "official" cable from att and see what happens.

Yeah, I bought a usb cable from a seller at amazon and so far haven't been able to get it to do anything except charge my phone (even with the PC Suite).    I contacted Pantech support via e-mail and they said this: 

The cable that you are using should have a 'BLUE' arrow on the part that
connects to the phone. Also on the part that connects to the PC should have
a Pantech Label on it with the Model Number 'PDC - UA16HS'on it. If your
cable that you are using does not have any of these then you are using the
wrong cable.

So I guess I'm going to have to go buy the "official" cable from att and see what happens.

Re: Pantech Impact PC Suite?

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Feb 10, 2010 7:01:28 AM
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We downloaded the suite and were able to hook up to the phone via bluetooth, no problems.

 

However, we've found that the Pantech Impact doesn't have the facility to handle repeating appointments.

 

Anyone else have this experiece? Or are we missing something

 

There also seems to be some strict limits as to the number of appointments that the phone can hold. What my wife had stored in her Outlook calendar, filled up the calendar, yet there was no error message. Just missing appointments. And, of course, it's the newest appointments that are missing. I went into the log file and found it reported there.

 

So we set up limits as to which dates to sync. But you can only sync 19 weeks into the future. We'd like to be able to sync, say the last month or so but ALL future appointments. But that's not an option. Looks like we will try to dump enough old appointments so that we can go back to syncing all appointments.

 

But that no reoccuring appointments is a real headache. My wife is going to have to go into Outlook and copy/paste to make her own reoccurance.

We downloaded the suite and were able to hook up to the phone via bluetooth, no problems.

 

However, we've found that the Pantech Impact doesn't have the facility to handle repeating appointments.

 

Anyone else have this experiece? Or are we missing something

 

There also seems to be some strict limits as to the number of appointments that the phone can hold. What my wife had stored in her Outlook calendar, filled up the calendar, yet there was no error message. Just missing appointments. And, of course, it's the newest appointments that are missing. I went into the log file and found it reported there.

 

So we set up limits as to which dates to sync. But you can only sync 19 weeks into the future. We'd like to be able to sync, say the last month or so but ALL future appointments. But that's not an option. Looks like we will try to dump enough old appointments so that we can go back to syncing all appointments.

 

But that no reoccuring appointments is a real headache. My wife is going to have to go into Outlook and copy/paste to make her own reoccurance.

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Feb 10, 2010 12:47:42 PM
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Edited by eflong on Feb 10, 2010 at 12:53:09 PM

I picked up my data cable here: http://www.wirelessground.com/pantechusboem.html

Att makes enough money. I think they sell it for 20 bucks. This one works perfectly. Picked up a nice case on this site for 10 bucks. Case and cable for the same price as what Att is charging for the data cable.

Anybody else have a Windows run time error when trying to edit multiple contacts in your address book? I can edit one contact, re-save it to the phone but then when I try to edit another name the contact manager crashes and I have to re-open it. This is a pain because the software has to reload all my contacts from the phone and it takes a while. Running on Win XP. Hoping for a version update with bug fixes.

Message Edited by eflong on 02-10-2010 12:53:09 PM

I picked up my data cable here: http://www.wirelessground.com/pantechusboem.html

Att makes enough money. I think they sell it for 20 bucks. This one works perfectly. Picked up a nice case on this site for 10 bucks. Case and cable for the same price as what Att is charging for the data cable.

Anybody else have a Windows run time error when trying to edit multiple contacts in your address book? I can edit one contact, re-save it to the phone but then when I try to edit another name the contact manager crashes and I have to re-open it. This is a pain because the software has to reload all my contacts from the phone and it takes a while. Running on Win XP. Hoping for a version update with bug fixes.

Message Edited by eflong on 02-10-2010 12:53:09 PM

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Feb 11, 2010 11:40:02 AM
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I have the Impact and my PC talking fine as far as my contacts in Outlook are concerned, but when I transfer my calendar stuff over everything shows up on my phone 2 hours off. 

 

I'm in Indiana which used to be screwy about which time zone they are in, but that was a couple of years ago.  My computer is showing Eastern time and I've marked my appointments to be in the correct time zone.  It's clock matches my phone's clock.

 

I've tried erasing the phone's calendar and reloading it, but they are still off.  

 

What am I missing?

 

TIA

I have the Impact and my PC talking fine as far as my contacts in Outlook are concerned, but when I transfer my calendar stuff over everything shows up on my phone 2 hours off. 

 

I'm in Indiana which used to be screwy about which time zone they are in, but that was a couple of years ago.  My computer is showing Eastern time and I've marked my appointments to be in the correct time zone.  It's clock matches my phone's clock.

 

I've tried erasing the phone's calendar and reloading it, but they are still off.  

 

What am I missing?

 

TIA

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Feb 11, 2010 11:45:06 AM
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We are having the same EXACT problems. Appointments are off by 2 hours. And we are in the Central time zone.

 

That and the fact that the phone won't do reoccuring appointments.

 

Any ideas on what to fiddle with to get this straightened out. Otherwise, my wife might need to return this phone.

 

The 2 hour thing has got to be a setting or bug.

We are having the same EXACT problems. Appointments are off by 2 hours. And we are in the Central time zone.

 

That and the fact that the phone won't do reoccuring appointments.

 

Any ideas on what to fiddle with to get this straightened out. Otherwise, my wife might need to return this phone.

 

The 2 hour thing has got to be a setting or bug.

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Feb 11, 2010 2:18:10 PM
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I just spoke to Pantech support and they had me test the syncing by setting up a new appointment on my phone and sending it to Outlook and then setting up a new appointment in Outlook and sending it to my phone. 

 

Both tests worked fine with no time shift.  

 

The tech was totally confused and had no suggestions on why it is doing it with my older appointments and what to do about them.

 

I'm totally frustrated.  Can you try the same test of your wife's phone and see what happens?

I just spoke to Pantech support and they had me test the syncing by setting up a new appointment on my phone and sending it to Outlook and then setting up a new appointment in Outlook and sending it to my phone. 

 

Both tests worked fine with no time shift.  

 

The tech was totally confused and had no suggestions on why it is doing it with my older appointments and what to do about them.

 

I'm totally frustrated.  Can you try the same test of your wife's phone and see what happens?

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Feb 11, 2010 3:49:20 PM
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Okay, this was annoying, but it worked.

 

I went through my Outlook Calendar and massively deleted anything I could (but I've only been switched to it and off Palm's desktop calendar for about 6 months).

 

Then I removed any reminders.

 

Then I went through what remained and made sure that each and every entry was on the correct timezone.

 

Then I erased the phone's calendar. 

 

Then I synced Outlook with Google Calendar, which I also use, having the settings set so that the Google Calendar was wiped and refilled by Outlook.  (This was my back-up in case the next step destroyed what I had in Outlook.)

 

And lastly I synced Outlook with the Impact, with it set to Normal syncing.  

 

And the phone's calendar is correct.  

 

The reoccuring items aren't there (still annoying), but what did transfer is at the right time.  

 

Good luck!

Okay, this was annoying, but it worked.

 

I went through my Outlook Calendar and massively deleted anything I could (but I've only been switched to it and off Palm's desktop calendar for about 6 months).

 

Then I removed any reminders.

 

Then I went through what remained and made sure that each and every entry was on the correct timezone.

 

Then I erased the phone's calendar. 

 

Then I synced Outlook with Google Calendar, which I also use, having the settings set so that the Google Calendar was wiped and refilled by Outlook.  (This was my back-up in case the next step destroyed what I had in Outlook.)

 

And lastly I synced Outlook with the Impact, with it set to Normal syncing.  

 

And the phone's calendar is correct.  

 

The reoccuring items aren't there (still annoying), but what did transfer is at the right time.  

 

Good luck!

Re: Pantech Impact PC Suite?

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Feb 11, 2010 3:52:56 PM
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oh, and I only synced the calendar.
oh, and I only synced the calendar.

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Thanks. We will do some playing around and see what if we come up with similar results.
Thanks. We will do some playing around and see what if we come up with similar results.

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I've got the exact same problem with the crashing of the program whenever I try to edit and/or delete a second time.  I do a lot of editing so I find this extremely frustrating.  Let us know if you hear of any fixes.  I suppose we will all keep limping along with the problems we encounter and try to find remedies.
I've got the exact same problem with the crashing of the program whenever I try to edit and/or delete a second time.  I do a lot of editing so I find this extremely frustrating.  Let us know if you hear of any fixes.  I suppose we will all keep limping along with the problems we encounter and try to find remedies.

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Feb 14, 2010 2:08:46 PM
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With further playing, I have a couple of work arounds for reoccuring items

 

1.  If somethings runs for consecutive days, rather than putting it in as reoccuring, just stretch the start and stop times to cover the entire period.  this seems to load into the phone just fine.

 

2.  If something reoccurs on a weekly or monthly basis, enter it in as a task (play close attention to start and stop times) and then have Outlook set to generate the next occurance automatically.  

 

Neither will show up on your desktop calendar, but they will load into the phone's calendar.

With further playing, I have a couple of work arounds for reoccuring items

 

1.  If somethings runs for consecutive days, rather than putting it in as reoccuring, just stretch the start and stop times to cover the entire period.  this seems to load into the phone just fine.

 

2.  If something reoccurs on a weekly or monthly basis, enter it in as a task (play close attention to start and stop times) and then have Outlook set to generate the next occurance automatically.  

 

Neither will show up on your desktop calendar, but they will load into the phone's calendar.

Re: Pantech Impact PC Suite?

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I too am having the Run-time error. The program with the problem is PE.exe which is the Contact Manager. Even if you get the error when working with another part of the program it is the Contact Manager that is listed as the cause. I have also contacted Pantech tonight so of course no answer back yet.

The funny thing is that in an earlier email about the connections (I had the wrong cable - got the right one and connected via USB) they told me that "Unfortunately the PC suite is not supported through bluetooth." If that is the case then why does it have that option in the Connection utility and this software is only for the Impact and not their other phones???

 

What really baffles me is who developed this software? Nearly all of the Phone manufacturers have a "PC Suite" which tells me it is the same program modified for each manufacturer's phones. You know that if Pantech had developed it themselves they would not be able to name it the same as Nokia and many others.

I too am having the Run-time error. The program with the problem is PE.exe which is the Contact Manager. Even if you get the error when working with another part of the program it is the Contact Manager that is listed as the cause. I have also contacted Pantech tonight so of course no answer back yet.

The funny thing is that in an earlier email about the connections (I had the wrong cable - got the right one and connected via USB) they told me that "Unfortunately the PC suite is not supported through bluetooth." If that is the case then why does it have that option in the Connection utility and this software is only for the Impact and not their other phones???

 

What really baffles me is who developed this software? Nearly all of the Phone manufacturers have a "PC Suite" which tells me it is the same program modified for each manufacturer's phones. You know that if Pantech had developed it themselves they would not be able to name it the same as Nokia and many others.

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Feb 27, 2010 2:25:25 PM
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My wife is not getting the run time error on her WinXP machine.

 

But she called Pantech support about the 2 hour off problem. They said that level 2 support would have to call back. That was over a week ago and no call.

 

Grrrrrrrrrrrr. 

My wife is not getting the run time error on her WinXP machine.

 

But she called Pantech support about the 2 hour off problem. They said that level 2 support would have to call back. That was over a week ago and no call.

 

Grrrrrrrrrrrr. 

Re: Pantech Impact PC Suite?

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if I've read this thread correctly

  • the PC Suite software isn't officially supported with Windows 7
  • the PC Suite software doesn't work with the USB data cable (at least, not on our Windows 7 laptops - it never shows as connected to the Impact)

... and

  • we only have Windows 7
  • my wife's computer doesn't have Bluetooth
  • she's mainly concerned with syncing Contacts from the SIM to Outlook Express

... do we have any hope? Is it worthwhile for us to go buy yet more hardware - a BT dongle (and if so, is there an inexpensive one that you'd recommend)?

 

 

 

if I've read this thread correctly

  • the PC Suite software isn't officially supported with Windows 7
  • the PC Suite software doesn't work with the USB data cable (at least, not on our Windows 7 laptops - it never shows as connected to the Impact)

... and

  • we only have Windows 7
  • my wife's computer doesn't have Bluetooth
  • she's mainly concerned with syncing Contacts from the SIM to Outlook Express

... do we have any hope? Is it worthwhile for us to go buy yet more hardware - a BT dongle (and if so, is there an inexpensive one that you'd recommend)?

 

 

 

Re: Pantech Impact PC Suite?

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May 31, 2010 10:31:21 AM
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It DOES work with USB. Some are having trouble with bluetooth. I don't know about Win7 support.

 

Our problems is that all appointments were off by 2 hours and it would just ignore reoccuring appointments.

It DOES work with USB. Some are having trouble with bluetooth. I don't know about Win7 support.

 

Our problems is that all appointments were off by 2 hours and it would just ignore reoccuring appointments.

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