01-06-2010 12:29 PM
Just picked up an Impact last night to replace my Moto Razr. Moto had a Phonetools software suite which allowed you to back up contacts, add photos to the phone as wallpapers, etc. Nice piece of software. It came it handy. In the Impact owner's manual there is mention of a PC software suite available for download from their website that will serve the same purpose. Problem is there is no link on their very mediocre website to download this supposed software. A Google search linked me to the Curitel website that has downloads available for what appears to be European phone models. Anybody know of this software suite and if it is available in the States?
This phone does not have a USB port. The charging port is not a USB port. I see that in ATT accessories there is a USB data cable available for the Impact that has the proper connection to both the phone and the PC. Figures. Another 20 bucks out the door.
Phone is pretty cool for what I need it for. Nice in blue.
01-10-2010 11:49 AM
As usual, no one can get an answer as to how to use the impact as an MP3 player.....have the usb cable.....cannot find drivers for pantech usb
01-12-2010 7:10 AM
I am in the same boat, just got an impact last night and I am also very interested in the PC Suite...and also had a Moto Razr before where I used Phone Tools software and it worked quite well. I found the same after doing some searching, but didn't come across anything specific to this phone. Why put the information in the manual then? I have an email in to Pantech, and AT&T Support and will see if that gets me anywhere and will post back here.
I agree seems like a pretty nice phone, they just need to give us access to all the features that are listed in the manual. Anyone listening at AT&T or Pantech?
01-12-2010 8:24 AM - edited 01-12-2010 8:26 AM
01-12-2010 12:09 PM - edited 01-12-2010 12:10 PM
I received an email reply from my message to Pantech... it was a failure notice in Korean after I translated it. Seems to be correct that it's pretty much a waste of time to contact them...I am trying to one more address that was on their site. Wonder if AT&T will reply with anything? I agree on the touch screen/wake-up too it's kind of a pain...but if it came on by touch it would be a problem too as any time you handle it or bumped it it would be giving you "haptic feedback" in your pocket I don't see how to change ringtones per contact either, that's a bummer. I understand that if you hook it up with bluetooth you can transfer files back and forth at least that way but not sure where they end up. Or just load files up on an sd card with a computer, and get the files on there that way. But, it definitely would be the best to have the PC Suite with Bluetooth!!!
01-12-2010 1:39 PM
01-13-2010 8:39 AM
I just took a look at the pantechusa.com website...lo and behold there was a quick link (bottom left of main page) to the Impact PC Suite! I am downloading it now and mentions that it is compatible with Vista, so am hoping it will work with Windows 7 as well.
Somebody must have been listening!?
01-13-2010 10:15 AM
Nice catch! That link definitely wasn't there last week. I guess the software wasn't ready the same day the phone was released or someone forgot to put the link to it on the website. I think I'll try it on my XP machine. I'm running Win 7 64 bit on my new PC. I'm not sure it will work on that one. I'm excited to try it out when I get home. Good thing I picked up that data cable. I'll post my impressions of the suite.
01-13-2010 8:50 PM - edited 01-13-2010 8:56 PM
Downloaded and installed PC Suite to my Win XP machine with no problems. Keeping in mind that this is free software, I have to say that Moto Phone Tools is a much nicer application. This is a pretty bare bones app that delivers as advertised. It does include a basic video editor which is pretty neat. I did have a problem crashing the contacts manager part of the program, which turned into a frustrating experience. It would allow me to make an edit to a contact in the phone once. When I tried to edit another contact, I would get a Windows C ++ runtime error and the contact manager would close. I'd then re-launch the contact manager (not the whole program, thanks for that) and make an edit. Not sure what's going on there. I also transferred some photos to the phone, no problems there. I'm using the special USB data cable to connect to my PC. I was a little disappointed in the speed at which the program loaded my phone contacts. I have less than 75 numbers and it loaded them one at a time. So everytime the CM crashed, it would re-load each number and I'd sit and watch the number counter make its way up. I recall Moto reading phone contents and then bang, your whole phone book would show up in the window pane.
I might try to install the program to my Win 7 machine and see if that alleviates the contact manager crashing. Other than that, decent program.
Anybody else check this software out yet? Thoughts?
01-24-2010 3:12 PM
I installed PC suite for my previous phone and had no problems with it on my laptop running Vista Home Premium.
I decided however to just use Bluetooth instead of having to purchase another usb data cable for my Impact since syncing music isn't a priority to me. I mainly just want to put games from PC to Phone, transfer Photos ..etc. Bluetooth dongles are great !
01-24-2010 5:42 PM
The PC suite works well for what it does, I agree bluetooth works OK too...though a bit slow as it actually seems to go through dial up networking for file transfer. For games, see the Jar files post I just replied to at http://forums.wireless.att.com/cng/board/message?board.id=Pantech&thread.id=7876
01-29-2010 2:09 PM - edited 01-29-2010 2:12 PM
02-05-2010 2:35 PM
02-07-2010 6:05 PM
PC suite works fine on my machine using Bluetooth but cannot connect via USB. I an use USB to access the external card in my Impact and download songs to the music player on the Impact. I do not know if the problem is a driver compatability with Windows 7 or Windows 7 64 bit. I was able to install the driver using capatability mode but it still does not work.
02-09-2010 9:08 PM