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Posted Oct 17, 2011
11:15:50 AM
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Pantech Ease reboots when features are accessed

Symptoms:

 

Phone will reboot intermittently when the following features are accessed - viewing pictures, making phone calls.

 

It's got a sanDisk 8gb micro SD card.

 

This is the 2nd Ease we've had in less than a month. My daughter says it's also got a slow response on the touch screen.

 

I've been able to access the SD card via SanDisk's utilities and the Pantech connectivity suite.

 

Pantech technical support suggested a master clear/master reset of the phone.

 

Any suggestions for a comparable phone if this doesn't work?

 

Thanks.

Symptoms:

 

Phone will reboot intermittently when the following features are accessed - viewing pictures, making phone calls.

 

It's got a sanDisk 8gb micro SD card.

 

This is the 2nd Ease we've had in less than a month. My daughter says it's also got a slow response on the touch screen.

 

I've been able to access the SD card via SanDisk's utilities and the Pantech connectivity suite.

 

Pantech technical support suggested a master clear/master reset of the phone.

 

Any suggestions for a comparable phone if this doesn't work?

 

Thanks.

Pantech Ease reboots when features are accessed

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Oct 23, 2011 6:31:22 PM
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I can't help...my ease also reboots when accessing address bok, attaching photos to addresses, etc.  They sent a new phone and that one is doing the same thing.  I think it is a design flaw in the phone itself, but noone wants to fess up.

I can't help...my ease also reboots when accessing address bok, attaching photos to addresses, etc.  They sent a new phone and that one is doing the same thing.  I think it is a design flaw in the phone itself, but noone wants to fess up.

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