When the phone is opened to use the full keyboard the screen does not change (rotate) and the keypad does not type the correct keys when pushed. Any ideas?
try taking the battery out while the phone is on , then reinstall the battery and turn on if that does not help then you will need to bring the phone in to replace or repair
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
This link will open a new window
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!