Online Account Profile Pics

Professor

Online Account Profile Pics

Yep, these are the pics on my profile (3 lines) aint we a beeutiful bunch? 

 

Message 1 of 14 (774 Views)
Professor

Re: Online Account Profile Pics

To add to the string: My account does "not" save profile pics at the group or individual line level. Once i add a pic and click save, it displays as long as i am in that account session.

When i log out and on again, all pics are back to null. This option is a small bug compared to other things, but nonetheless, its an account feature you'd think would be fixed by now.

(...and fixing my face by now..well thats another story)
Message 2 of 14 (772 Views)
Highlighted
Professor

Re: Online Account Profile Pics

[ Edited ]

What? no dare devils to share profile pics?....

   

         Me                                   She                       & He (..took after me)

Message 3 of 14 (746 Views)
Former Community Manager

Re: Online Account Profile Pics

I will test this and let you know if I'm able to reproduce it. We'll go from there. Smiley Happy

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 4 of 14 (732 Views)
Former Community Manager

Re: Online Account Profile Pics

I was able to reproduce this issue in Internet Explorer. I'll pass it on, thanks Smiley Very Happy

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 5 of 14 (728 Views)
Professor

Re: Online Account Profile Pics

[ Edited ]

Wow, thank you JAM! you dont know the number of times I tried to get the pics to save after exiting. (those ARE my profile pics! honestly)

.


ATT Flashmob Dance!
Message 6 of 14 (726 Views)
Voyager

Re: Online Account Profile Pics

I have had problems posting one photo to our family account. I can never get the system to save the photograph. Any help from someone at AT&T would be appreciated.

Message 7 of 14 (693 Views)
Professor

Re: Online Account Profile Pics


normanholm wrote:

I have had problems posting one photo to our family account. I can never get the system to save the photograph. Any help from someone at AT&T would be appreciated.


 

Hi Norman, Jam, an Att Admin replicated the problem and is reporting it to att.com hope we get an answer soon Smiley Very Happy
Message 9 of 14 (682 Views)
Former Community Manager

Re: Online Account Profile Pics

Just touching base - still working on this issue. Smiley Happy

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 11 of 14 (506 Views)
Professor

Re: Online Account Profile Pics

Thanks Jamilleh, i was on my account just yesterday, was about to give it a test. I'll wait to another time.
Message 12 of 14 (499 Views)
Former Community Manager

Re: Online Account Profile Pics

I asked for an update on this yesterday and just heard back.

 

It looks like this feature has been temporarily disabled because of perfomance issues. There is no eta for turning back on right now. As soon as I have any new info, I'll let you all know.

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 13 of 14 (488 Views)
Voyager

Saving Profile Pictures to Online Account. Help!

I have had great difficulty saving one of our family profile pictures to our online account. I can never get the system to accept it. Any help from AT&T would be appreciated.  I tried to get help over the phone with no success. Help!

Message 8 of 14 (683 Views)
Professor

Re: Saving Profile Pictures to Online Account. Help!

[ Edited ]

Hi Norman, I see you have found the other string addressing the profile picture link/break. Believe or not those are my pics that I try to save but they dont remain. Jamileh the ATT Admin is working on ot

Message 10 of 14 (677 Views)
Professor

Re: Online Account Profile Pics


jamileh wrote:

I asked for an update on this yesterday and just heard back.

 

It looks like this feature has been temporarily disabled because of perfomance issues. There is no eta for turning back on right now. As soon as I have any new info, I'll let you all know.


Well thanks for checking into it. YOu got further with it in a few days than we did over last year or so.


 

Message 14 of 14 (463 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.