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Now What... Error when logon to familymap.att.com.

Teacher

Now What... Error when logon to familymap.att.com.

An unexpected error has occurred. Please try again.
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Message 1 of 6
Contributor

Re: Now What... Error when logon to familymap.att.com.

I'm having the same problem, it worked great yesterday (9/8) and this morning nothing.  I spent 45 minutes this morning on the phone with Support and they are looking into it.

 

It's especially troublesome because I use this to track my young son who has special needs on his long bus route to school.  I really hope they get this fixed soon!

 

 

Message 2 of 6
Teacher

Re: Now What... Error when logon to familymap.att.com.

Still broken. Technical Chat acknowledges problem. No ETA for repair.
Message 3 of 6
Teacher

Re: Now What... Error when logon to familymap.att.com.

Been down for at least 5 hours now. No love on my second day with FamilyMap.
Message 4 of 6
Contributor

Re: Now What... Error when logon to familymap.att.com.

I'm just as upset as you are..  I really was hoping that it would be up this afternoon so I could track the bus ride home.  I guess there's still some time before 3 o'clock...  we'll see.
Message 5 of 6
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Contributor

Re: Now What... Error when logon to familymap.att.com.

FamilyMap is up and running!!  Thanks AT&T engineers!!
Message 6 of 6
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