Just got off the phone with the Encom representative. They said that the phones aren't showing up to the warehouse until the 14th and will be shipped on that day. According to my email it said I would receive it the 14th. If they knew they weren't shipping until the 14th why even email it could show up that day. The website for checking the status even says right now it could ship on or around the 13th. Sounds like they need to change that too.