::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

Teacher

::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

[ Edited ]

Nokia makes Lumia 900 free to all AT&T customers, now through April 21st

 

said engaget.com

 

well, well, well...

 

my reaction: totally speechless, followed by

 

[Edited to comply with Guidelines]

Message 1 of 9 (1,641 Views)
Teacher

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

"However, soon after AT&T began selling this flagship device, we identified a software issue. In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity. As a proactive and prudent measure, we decided, together with AT&T, to take immediate action. We have identified the issue, and have developed a solution.

If you have already purchased a Lumia 900, we are making two options available to you:

 

• You will be able to update your device with the latest software via Zune on or around Monday, April 16th.

 

or

 

• Swap your current Lumia 900 for an updated Lumia 900

 

We apologize for any inconvenience this may have caused. As a gesture of good will, every individual who has already purchased a Nokia Lumia 900 — or who will purchase one between now and April 21st – will receive a $100 credit to their AT&T bill."

 

http://conversations.nokia.com/2012/04/11/putting-people-first/

Message 2 of 9 (1,639 Views)
Professor

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

What do we have to do to receive this?

Message 3 of 9 (1,636 Views)
Teacher

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

i've no idea yet.

 

i spoke to att online sales team again after hearing this news, 

 

and was told the phone was still $99.99 w/ 2-yr commitment,

 

no $100 rebate/bill credit later from them or nokia.

 

need to contact nokia later.

Message 4 of 9 (1,551 Views)
Professor

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

Nokia has a Conversations section of their website that I found.  They said that we don't have to do anything, the credit will just show up on our bills.

Message 5 of 9 (1,536 Views)
Highlighted
Contributor

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

I spoke to ATT support just to confirm and they said the credit will appear on next month's bill if you have a Lumia 900 on the account.  Will have to wait and see.

Message 6 of 9 (1,523 Views)
Contributor

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

Is this $100 per account or per Lumia? My wife and I both got Lumias.

Message 7 of 9 (1,477 Views)
Teacher

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::


hysonmb wrote:

Is this $100 per account or per Lumia? My wife and I both got Lumias.



I read that every phone purchased will get a credit.  It's buried in the comments, where there is a reply from a Nokia CSR.

Message 8 of 9 (1,263 Views)
Scholar

Re: ::::::::::Nokia makes Lumia 900 free to all AT&T customers::::::::::

Best deal ever. It was better that my $500+ purchase on my nokia lumia 800, which lasted me 3 months.

Message 9 of 9 (1,222 Views)
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