06-21-2012 7:07 AM
My recently purchased Nokia Lumia 900 died last night, the battery dropped too low and it turned itself off. I put it on the charger for a couple hours, but it still would not turn on. When I plug it into the charger, it constantly tries to turn itself back on. It brings up a white screen, the bottom 3 buttons light up, and then the low battery signal shows up. Then it buzzes/ vibrates and turns off. It does this in a loop. I left it on the charger overnight, and woke up to it still doing the same thing. (Side note: It was ridiculously hot at this point)
I have pressed the buttons to do a hard reset but it did not make any change. Please advise what I can do since I can't remove the battery. Is this phone bricked? If so that would be very lame, especially since I just bought it a month ago.
06-21-2012 7:03 PM
Hold down the power button for about 10 seconds and the phone should restart itself. My Lumia 900 came with a dead battery and this happened to me when I was charging it and I just held down the power button for a few seconds and it restarted and worked. If that does not work you should get a replacement from AT&T or contact Nokia here: https://twitter.com/#!/nokiacareus
06-22-2012 7:18 AM
Yeah, I contacted AT&T directly and they are sending me a new phone. This does not make me feel great about owning this phone to have it brick itself after 30 days. I will be very wary to let it die from now on. Very, very bad impression.
06-26-2012 7:40 AM
This is my biggest fear of owning a phone where I can't remove the battery. Countless times I've needed to remove the battery to power down or power up a phone.