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No Connection, AirCard 875U

Contributor

No Connection, AirCard 875U

When I try to connect I'm given this message:  Error 668, This connection was Terminated 
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Message 1 of 18
Contributor

Re: No Connection, AirCard 875U

Getting the exact same error message.
Been on hold with suppot for about 30 minutes so far...
Used the card most of the day yesterday with no problems (in fact, I've never had *any* problems with the card), just won't work this morning.
Message 2 of 18
Tutor

Re: No Connection, AirCard 875U

I am in Central Florida, and the Tech in Washington state told me that this is a network problem in Florida. Where is everyone else, and has anyone been able to get on yet?
Message 3 of 18
Contributor

Re: No Connection, AirCard 875U

Tampa Bay area for me.
Finally spoke to some in 'Data Services' after an hour and a half, she said there was indeed a service disruption.
I was able to connect in 2G mode after playing around with the Sierra Wireless connection software (http://www.sierrawireless.com/support/sd_acxxx_step2.aspx?ac_id=12&carrier_id=13&lang_id=1&platform_...)
 but it was very slow with really bad latency.
 
Interestingly, the at&t software will now connect as normal (3g and all that), but there appears to be no actual internet connectivity ("ping google.com", could not find host, for example)
Message 4 of 18
Tutor

Re: No Connection, AirCard 875U

Any Connectivity is better than none at the moment, I too, got it to connect in 2G. Did they give ny indication as to when full resources would be back ?
Message 5 of 18
Contributor

Re: No Connection, AirCard 875U

No connection in Georgia either, will give it some time since it seems to be pretty wide spread outage with AT&T
 
Message 6 of 18
Contributor

Re: No Connection, AirCard 875U

I'm in Atlanta....same err since ~7am e.s.t........have called the bozo line 2x with nothing to show but a long hold time......BIG THANKS to the guy who mentioned tweaking the sierra wireless connection client to use 2G (edge data)...i did the same, and at least now i'm crawling......these clowns need to get their act together....i don't pay $75/mo to hit weather.com, or see whqat britney did today - i use it for my (keep it courteous) job, which i hopefully won't be fired from because i missed soomething


Message Edited by scoobydoo on 02-01-2008 04:58:45 PM
Message 7 of 18
Contributor

Re: No Connection, AirCard 875U

Connection now working in Atlanta
 
Message 8 of 18
Tutor

Re: No Connection, AirCard 875U

Still out in Central FL
9 hours I have been trying to get on...At least the 2G has allowed a bit of access
Message 9 of 18
RDL
Contributor

Re: No Connection, AirCard 875U

I have an Aircard 860. It has been working without problems until today.
 
I'm unable to connect today.
 
I get the following error message whether I try 3G or EDGE:
 
 
"Disconnected from Cingular Accelerated. Invalid Profile"
Message 10 of 18
RDL
Contributor

Re: No Connection, AirCard 875U

I'm in Chicago
Message 11 of 18
Tutor

Re: No Connection, AirCard 875U

That seems like what we are all getting, but most can connect on the 2G 850/1900
Message 12 of 18
Tutor

Re: No Connection, AirCard 875U

That seems to be what everyone is getting, but most can connect 2G on the 850/1900
Message 13 of 18
Contributor

Re: No Connection, AirCard 875U

Kansas City on USBConnect 881
Same Error 668.
 
Support desk state Missouri is suffering a major network outage - priority 1 - but no ETA. Smiley Mad
Message 14 of 18
Contributor

Re: No Connection, AirCard 875U

St. Louis - 875U Aircard
 
Been down all day.  Can't use 2G or 3G settings.  Invalid APN on both.
 
My company is based in Mass. and issued a notice to all Blackberry users that service is down (data connection refused) with no ETA on when it will be up.
 
Smiley Sad
 
 
Should have noted that the outage was for Central andf Southeast US customers.


Message Edited by TedK on 01-31-2008 02:11:18 PM
Message 15 of 18
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