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Posted Apr 7, 2012
5:59:40 PM
No Call blocking on LTE Devices?

Okay, forget the "Child" concept here...

 

I just ported my wife's and my numbers from Sprint where I was able to add numbers to a "Block" list for any device on my account at no charge.

 

Questions:

 

1: Wy is Smart Limits/Controls not available for LTE devices?

 

2: Why is there not some other method for adding incoming numbers to a "Block List"?

 

3: Is there a plan to bring either of these features to LTE devices?

 

4: Is there any way that I am not aware of the perform call blocking on incoming SPAM calls?

 

When a customer is actually willing to pay $5 dollars for something that is free on another carrier but is limited by AT&T because they are using the "Newest" network technology available on the AT&T network I think there is a fundamental problem.

 

Please provide your customers with this basic function.

 

Thanks.

Okay, forget the "Child" concept here...

 

I just ported my wife's and my numbers from Sprint where I was able to add numbers to a "Block" list for any device on my account at no charge.

 

Questions:

 

1: Wy is Smart Limits/Controls not available for LTE devices?

 

2: Why is there not some other method for adding incoming numbers to a "Block List"?

 

3: Is there a plan to bring either of these features to LTE devices?

 

4: Is there any way that I am not aware of the perform call blocking on incoming SPAM calls?

 

When a customer is actually willing to pay $5 dollars for something that is free on another carrier but is limited by AT&T because they are using the "Newest" network technology available on the AT&T network I think there is a fundamental problem.

 

Please provide your customers with this basic function.

 

Thanks.

No Call blocking on LTE Devices?

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Apr 14, 2012 5:07:52 PM
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yes i agree
yes i agree

Re: No Call blocking on LTE Devices?

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Apr 18, 2012 2:50:14 PM
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Thanks for the feedback, I appreciate you taking the time. 

 

I'll make sure this gets to the Smart Controls folks. 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Thanks for the feedback, I appreciate you taking the time. 

 

I'll make sure this gets to the Smart Controls folks. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: No Call blocking on LTE Devices?

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Apr 19, 2012 9:31:58 AM
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Moved for better exposure
--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: No Call blocking on LTE Devices?

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