New Software Update

Contributor

New Software Update

I barely found out that the HTC vivid had a a new software update that was released in march or may and so I followed the instructions to update my phone. But after a few tries the phone keeps saying service error. So do I need to go to the store or am I doing something wrong?
Message 1 of 2 (504 Views)
Professor

Re: New Software Update

System might just be too busy.  Try again later.

 

Or else you can download the RUU manually and run it from a PC.  Unfortunatly, this method wipes all data from the phone:

http://www.htc.com/us/support/htc-vivid-att/software-updates

Message 2 of 2 (460 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.