Helpful Links

New HTC one X: Data didnt carry over

Contributor

New HTC one X: Data didnt carry over

I bought 2 new HTC phones since the 2 iPhone we have at home are aging Smiley Sad Received my new HTC One X yesterday and it completely left me in awe. Proceed to transferring the contacts and so on. Activating both phones went smooth. No issues whatsover. Out of curiosity I decided to try checking whether my family data plan carried over to the new phones. 

 

My family plan is consist of 700mins of voice call, unlimited texting & data. 

 

Here is the issue: Since I have two phones, when I check the data usage, I received two different reports. One being 0 of Unlimited and one with 570mb of Unlimited (Deactivated). Everything was reasonable except for that "(Deactivated)" message. Any ideas on why this happen? What I could do to reactivate my ultimited plan. 

 

Thanks in advance.

415 Views
Message 1 of 2
Highlighted
Scholar

Re: New HTC one X: Data didnt carry over

Technically speaking (in AT&T's system) the iPhone data plan is different from the general smartphone data plan.  Your iPhone data plan was deactivated and your smartphone data plan for your new phone was activated.  As long as it still says Unlimited then you should have no issue.

Message 2 of 2
Share this topic
Announcements

iPhone 8 and 8 Plus is Here! Learn What’s New and How to Order

The Apple Watch Series 3 is Here! Learn how to have the freedom to go with just your watch!

The iPhone X (10) is on it's way!

Additional Support