06-02-2012 3:59 AM
06-02-2012 5:44 AM
They renew at the same time. It may be that their system sees the change but cannot properly report it in the first month of the change. I know I get that in the month of any plan change. You can always call ATT and ask them to confirm that change for you.
06-02-2012 7:47 AM
06-02-2012 7:54 AM
Another poster today reported that there was some glitch and data was not reset with the new billing cycle. Call ATT and have them check into it. This may or may not be your issue too....
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!