Helpful Links

Network Connection

Contributor

Network Connection

Just got my S3.  Phone and wifi works fine. 

 

I am not getting any network connection.  Should this be automatic, or do I need to set something in "settings".

 

 

244 Views
Message 1 of 3
Professor

Re: Network Connection

Yes the Data Enable setting is off by default. That is in Settings> Wireless and Networks>Mobile Networks>, Data Enabled will need a check mark.

Message 2 of 3
Professor

Re: Network Connection

Call customer service.   Your account may not be provisioned properly for data, or the APN on the phone may be incorrect or missing.

Message 3 of 3
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support