Need help interpreting part of bill.please

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Need help interpreting part of bill.please

I have recently switched from tmobile to AT&T to get the iPhone and due to bad credit I had to pay $500 deposit. I recently saw my bill and it had a section for previous payments that said Reverse incorrect Held Dealer Payment $500. I have no idea what this means. I bought it through best buy, but just would like to know what it means
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Re: Need help interpreting part of bill.please

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