*NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

Teacher

*NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

AT&T has not promised to release the gingerbread update.  There are vague "in the works" or "planned" mumbles from corporate but nothing that you can rely on.

 

AT&T is the last carrier in the world who has not yet made the gingerbread update available.

 

Until and unless AT&T makes an absolute statement that guarantees that the gingerbread update will be made available it should be concluded that they do not intend to releate one.

 

This from the company who told me outright and explicitly that they would rather see me take my four wireless lines and move to a different carrier than give me a $200 price break on a phone after having to replace devices six times under warranty.

 

AT&T clearly does not want my business.  This has been duly noticed.

 

Message 1 of 40 (3,051 Views)
Teacher

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

Then take your business elsewhere if you're not happy. Pretty simple.

It's coming. It's just now being rolled out on the fascinate, which is Verizons version of the captivate. Tmobile version also. It's not always the carriers fault, and ya know.
Message 2 of 40 (3,038 Views)
Guru

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

What did you expect?

NO carrier in the USA has to do anything they don't want to do (unless it is iphone related).

Updates?  LOL, IF you get one, look for it to be months late, stripped of features.  THAT is the world (in the USA)

of wireless we live in.  With just two "major" carriers in the USA, we have a duopoly .

Don't like at&t?  where you going to go...Verizon.  Read the Verizon boards and it's almost like reading at&t user

boards.   Sprint, T-Mobile and maybe a few regional carriers are all that is left in the USA. 

Until someone in power does something, this is how it is now.  You get the phones the carrier WANTS you to have,

with the features THEY want, and the ones that cut into their profit left out.

Message 3 of 40 (3,025 Views)
GY
Contributor

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

 I notice it's over a year since Gingerbread shipped. Between Samsung crapware and AT&T crapware, the delays un upgrading get really interesting.

Message 4 of 40 (3,005 Views)

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.


GY wrote:

 I notice it's over a year since Gingerbread shipped. Between Samsung crapware and AT&T crapware, the delays un upgrading get really interesting.


Definitely AT&T crapware - AT&T was busy putting Carrier IQ into their updates, then pulling it back out when Al Franken went after them.

 

Look at the I9000 - It's 95%+ identical to the Captivate, to the point where I9000 Gingerbread releases get ported to the Cappy with full functionality in a matter of days over on XDA.  But officially, the Captivate didn't get Froyo until after the I9000 got Gingerbread.

Message 5 of 40 (2,915 Views)
Highlighted
Guru

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.


GY wrote:

 I notice it's over a year since Gingerbread shipped. Between Samsung crapware and AT&T crapware, the delays un upgrading get really interesting.


Goes against the business model that the carriers have in the states.

Why offer a software update to enhance performance, when we can delay delay delay in hopes that you will just

say screw it, and upgrade to a NEW device, with an extended contract.

 

Message 6 of 40 (2,882 Views)
Professor

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.


dmcincubus wrote:
Then take your business elsewhere if you're not happy. Pretty simple.

It's coming. It's just now being rolled out on the fascinate, which is Verizons version of the captivate. Tmobile version also. It's not always the carriers fault, and ya know.

The Sprint version (Epic 4G) may have been updated; I haven't verified this.  But, the T-Mobile version (Vibrant) definitely has not been updated and no official word has been released to say that the Gingerbread update would ever be available to it.

Message 7 of 40 (2,797 Views)
Tutor

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

what about this news release: http://www.att.com/gen/press-room?pid=20407&cdvn=news&newsarticleid=32234&mapcode=mobile-devices

 

It clearly states that Captivate, Infuse and number of other phones will get Gingerbread.

Message 8 of 40 (2,418 Views)
Teacher

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

I think the truth falls somewhere between "they changed their mind" and "they were lying".

 

Doesn't matter.  Samsung lacks the courage to stand up to AT&T and demand that AT&T stop preventing updates so my next phone will not be a Samsung.  AT&T simply doesn't care about me as a customer (my last interaction with them resulted in their first suggestion on how to resolve an issue was to calculate the early termination fee and tell me that my best option was to find another carrier and leave AT&T right here and now).

 

Message 9 of 40 (2,416 Views)
Tutor

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

Yes, I had similar experience. Clearly customers are last on their priority list.

Message 10 of 40 (2,302 Views)
Voyager

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

Upgrade Samsung Captivate (i897) to the Android 2.3 MR


Instructions:


The Samsung Captivate (i897) Android 2.3 upgrade adds enhanced performance, improved security, and additional features. Some of the new capabilities of this upgrade include:

Download Management
Intuitive Text Input
Gmail improvements
Search improvements
YouTube improvements
Updated Swype
The Android 2.3 upgrade can be applied to the Samsung Captivate only through side loading the update package to the device using the Samsung Kies Mini application. Important computer and device considerations for this upgrade can be found here.

OK, what is this from AT&T web page



Note :
Customer's currently running Android v2.1 (�clair) will go through a two-step process, first going from v2.1 to v2.2, then v2.2 to v2.3, all from the same URL above. Further details are available at the download site.
Message 11 of 40 (2,729 Views)
Teacher

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

I'll believe it when I see it. The link you posted "... can be found here" is invalid and leads to a dead page. Samsung says there is no release date scheduled. AT&T says there is no release date scheduled. Maybe there was once upon a time, but unless it actually comes out the presumption should be that it will not. AT&T has had months to do the right thing here - I make no apologies for my distrust of them.
Message 12 of 40 (2,400 Views)
Teacher

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

Just wanted to point out that it is now 1/5/2012.  The page you referenced still points to a dead link at Samsung.  AT&T and Samsung have both been aware of this and both say that there is no release of gingerbread scheduled.  Tech support from both companies say they have no idea what that page is about or why it is there.

 

So again, MAYBE AT&T will eventually release it, but until I see it I will not believe.

Message 13 of 40 (2,073 Views)
Teacher

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

Wanted to point out that that page has now been changed and shows only the instructions for how to upgrade to 2.2

 

"http://www.att.com/esupport/article.jsp?sid=KB118715&cv=820&ct=7400014&pv=3&title=Upgrade+Samsung+Ca..."

 

Notice the 2.3 in the link?  That takes you to a page reading Upgrade Samsung Captivate (i897) to the Android 2.2 MR

 

Possible sign that they have decided against ever releasing gingerbread?  All signs point to yes... note that they STILL won't confirm gingerbread and they STILL insist that "there is no planned release".

 

Message 14 of 40 (2,024 Views)
Tutor

Re: *NO* gingerbread update for the Samsung Captivate. Seems to be the final answer.

What's funny is they have a hard link on the left for Captivate (i897) OS 2.3, and a BUNCH of pages talking about how to do different things with OS 2.3.  Maybe they're just lazy and haven't removed them, or maybe they're leaving them because they do intend to release 2.3.  Who freaking knows.  What I know is that in 6 months, I'm getting a new phone from either AT&T or someone else that hopefully will have a better release schedule for updates, but most likely not.

Message 15 of 40 (1,953 Views)
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