My number porting request not completed though allowed and confirmed by my previous provider
I had made a request for porting my number to at&t with my iPhone 4, but when I got the phone it was activated with a new number through my iTunes. I had hoped that I could use my same old number (which is still active with Cricket Wireless).
I would like to ask the forum if anybody has had such issues and if at&t can still port my old number. When I check my port status it says it is confirmed.
How should I go about to get my old number in my iPhone?
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Re: My number porting request not completed though allowed and confirmed by my previous provider
You have to call AT&T either from the 'Contact Us by Phone' or visit a local AT&T wireless with your wireless bill from Cricket and request a port from the old number to the new number. They may require additional info to complete the transaction. Afterwards, they would be giving you a grace period of a few days before the port is complete and be able to activate your iPhone's old telephone number.