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My laptop cannot access online account, sign-on page restarts!!

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My laptop cannot access online account, sign-on page restarts!!

I have lost the ability to sign on to my accounts. Both wireless and UVERSE accounts ask for user and password. When I enter it the page starts over --as if I never entered info. I have tried changing passwords and over phone using CS persons to help to no avail. I have deleted cookies etc. I can't on laptop. Nothing seems to help. I can access it on my iPhone. Any suggestions ?
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Employee

Re: My laptop cannot access online account, sign-on page restarts!!

What kind of laptop and which browser? 

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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