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My Caller ID Just Shows as "Wireless Caller".

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My Caller ID Just Shows as "Wireless Caller".

When I make a call I just show up as "wireless caller" on other's phones. As a result some of my calls aren't accepted. When I bought the phone and minutes from an AT&T store, the salesman said there would be no problem.  I called AT&T and they say that Caller ID on GoPhones cannot be personalized.   Do all of you just live with a service which shows you as just a "wireless caller" ??

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Re: My Caller ID Just Shows as "Wireless Caller".


jimchi wrote:

Do all of you just live with a service which shows you as just a "wireless caller" ??


Sure. In fact, I prefer it that way. We have our postpaid plan set up that way. The people we call already have our numbers in their contacts list anyway so our names (or whatever nickname they've deigned to assign) pop up when we call them.

Message 2 of 5
Contributor

Re: My Caller ID Just Shows as "Wireless Caller".

My name doesn't show up even if I am in their caller list.  Nothing shows except "wireless caller"

Message 3 of 5
Contributor

Re: My Caller ID Just Shows as "Wireless Caller".

I just posted a question similar to this, only I'm appaearing as "Unknown"

and It hasn't happened before until the past two months.

so I don't know what gives, really.

 

Before it wouldn't be a problem and I'd show up as my name.

Message 4 of 5
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Re: My Caller ID Just Shows as "Wireless Caller".

When my wife and I switched from postpaid to prepaid a few years ago they re-personalized our GoPhones outgoing caller ID's (CNAM's). Some older folks we call won't answer the phone (landlines) without recognizing the caller's name.

Suddenly about 2 years ago our caller ID's were switched to "Wireless Caller". I called support and talked with two different reps who said ATT's policy had changed and personalization could no longer be offered for prepaid accounts.

We were upset and it is still a problem for us today. Otherwise the service has worked fine and we have saved a ton of money as we are relatively light users.

If anyone else has had recent luck with changing the CNAM's please let us know.
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