12-31-2011 4:00 PM
I just got my new phone the Motorolla atrix 4g. When I turn it on I can not get to any screen except the turn on screen.....what am I doing wrong? I can call the phone and then get to the home screen but when I first turn it on nothing I touch will do anything. HELPPPPPPPPPPP
01-03-2012 7:39 AM
I think the OP can't get past the turn-on screen, therefore won't be able to enter an email address. AFAIK an email address is not required to reach the Home Page screen, just swipe the padlock to the right.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!