Motorolla atrix 4g


Motorolla atrix 4g

I just got my new phone the Motorolla atrix 4g. When I turn it on I can not get to any screen except the turn on screen.....what am I doing wrong? I can call the phone and then get to the home screen but when I first turn it on nothing I touch will do anything. HELPPPPPPPPPPP

Message 1 of 5

Re: Motorolla atrix 4g

Are you "swiping" the little padlock towards the right to "unlock" it?



Message 2 of 5

Re: Motorolla atrix 4g

If your using the phone for the very first time you will need to set up the phone by entering your e-mail address.

Message 3 of 5

Re: Motorolla atrix 4g

I think the OP can't get past the turn-on screen, therefore won't be able to enter an email address. AFAIK an email address is not required to reach the Home Page screen, just swipe the padlock to the right.



Message 4 of 5

Re: Motorolla atrix 4g

Are you tapping the button on the top of the phone to 'wake it up'.

Message 5 of 5
You must type a description before you click preview or reply.
Share this topic

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support