02-02-2011 1:24 PM
Any sbcglobal users.
I went through customer support by phone, we got my email setup on my mobile, I can now receive email from my account, but the phone won't send email. I get an 'Authentication error' notification.
Can anyone confirm the 'Outgoing server'?
I'm not sure if 'Authentication error' has anything to do with the Outgoing server settings. Maybe other sbcglobal users are on another server as well?
02-03-2011 7:58 PM - edited 02-03-2011 8:05 PM
Did they have you try your sbcglobal smtp?
The cwmx.com is AT&T's own server that they use if your outgoing server has issues sending your e-mails.
Are you receiving/sending e-mail from your sbcglobal e-mail address?
Also, in case you have a different local provider:
SBC Global Ameritech: smtp.ameritech.yahoo.com
SBC Global Flash: smtp.flash.yahoo.com
SBC Global NVBell: smtp.nvbell.yahoo.com
SBC Global Pacbell: smtp.pacbell.yahoo.com
SBC Global Prodigy: smtpauth.prodigy.net
SBC Global SNet: smtp.snet.yahoo.com
SBC Global SWBell: smtp.swbell.yahoo.com
SBC Global Wans: smtp.wans.yahoo.com
SBC Global Yahoo!: smtp.sbcglobal.yahoo.com
02-04-2011 2:43 PM
I was able to receive email from my sbcglobal email on the phone, but unable to send email from the phone.
I was on the phone with att, they created a case to look into the issue. I later received an email saying the case was resolved, but was still unable to send email from my phone.
Eventually I deleted the email account from my phone and re added.
My first attempt adding an email account did not work and was on the phone to get the manual setup (when I first got the phone & before they created a case about my email sending issue).
Second attempt adding email (after deletion and email of case resolved) on the phone, it went smoothly with the automatic setup. And now I can send email from the phone.
So somewhere in there something got fixed.
Thanks for your reply though.
02-04-2011 4:46 PM
02-04-2011 6:09 PM
Yes, that's true.
I have Cox.net (Cox Communications) for my ISP and I'm in their East area. On every other platform I can use the east.cox.net, but on my mobile for some reason I have to use their west. Everything works fine with that setting, though. Odd.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!