Moto Atrix Gingerbread 2.3.4 update stuck on AT&T "Rethink Possible" logo

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Moto Atrix Gingerbread 2.3.4 update stuck on AT&T "Rethink Possible" logo

I just did the Gingerbread 2.3.4 firmware update on the Motorola Atrix.  It downloaded and installed without any error messages.  When it rebooted, it just sits on "Rethink Possible" AT&T logo. For over 30 minutes.

 

  • I have removed the battery then tried.  No change. 
  • I have removed the memory card.  No change.
  • I even removed the SIM card.  No change. 

 

My Phone is NOT rooted.  Stock everything.

 

Stick on logo

 

 

 

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Professor

Re: Moto Atrix Gingerbread 2.3.4 update stuck on AT&T "Rethink Possible" logo

wow, was it an ota update from an update notification pushed by ATT?
Message 2 of 4

Re: Moto Atrix Gingerbread 2.3.4 update stuck on AT&T "Rethink Possible" logo

Saw your posts on the Motorola forums so by now you may have found a way through this but if not then probably the best thing to do is to remove the battery for an extended period (more than 5 minutes) and try calling support.  I have been using 800.331.0500 for AT&T support and Motorola support should be 800.734.5870.  Not sure if Motorola is answering on Saturday or not.

 

Good Luck.

Message 3 of 4
Scholar

Re: Moto Atrix Gingerbread 2.3.4 update stuck on AT&T "Rethink Possible" logo

Tbh, after the ota gb update my phone got stuck at the att logo for over 20 mins but I left it alone. I went back to see after about one hour cause I was busy, and everything was fine, gb was already loaded so I don't really know how long it took.
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