Mobile Newbie Help


Mobile Newbie Help

I cannot get my AT&T Quickfire phone to send or receive multimedia files.  I've double checked all the settings.  What am I doing wrong?

Message 1 of 2

Re: Mobile Newbie Help

Hi, mulkeyusa! Are you able to access the internet?? Since MMS also uses the internet to send/recieve, iIFyou cannot access the internet, there could be a possibilty that it may be blocked.


Have you emptied your inbox/outbox? 


If you are the account holder or an authorized user on the account, you can also contact CC at 1-800-331-0500, from a phone other then your Quickfire, and have them check to make sure MEdia Net is enabled for your line of service. They may want to send you a TEST message and do not hang up with them until your phone is working as it should. 


Hope this helps. 



     we live & learn~

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support