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I recently got the Microcell because of very poor service in our neighborhood. Just a 1/4 mile in either direction gets 5 bars, but in out immediate area it is between 0 and 2 bars and is sometimes impossible to connect. The call quality on the Mcell is actually very good when connected. My problem is that it will just drop a call for no apparent reason. I have the Mcell connected directly behind the cable modem so it gets priority. I have 20 meg service with Comcast. Our macrocell reception is really bad so I don't think that there is an issue with competing signals. We get great reception with the Microcell, we can walk about a house away before the reception fades.
If anyone has any more ideas let me know. I am already upset that I had to spend $150 dollars to purchase something that covers ATT having a hole in their cell service directly in the middle of a full 3G area.
I am havig the exact same issue. This M Cell sucks, it really does not fix the issue at all. I have mine 3' from my wireless router, and yet despite showing FULL bars, it drops calls all the time. Very, very, very annoying, for a product I paid $150 for. I would say it really is not an ideal fix for the problem. I am on DSL service and have no explanation for why it is doing this...but welcome any ideas!
The dropped calls are most likely from even the slightest tower signal, as all AT&T phones are prioritized to search for even the tiniest, crapiest tower signal over everything else.
This a known issue, and AT&T doesn't care.
The only time we don't drop calls is when we are in the basement which has zero tower signal...lol
We used to have the jump-to-macrocell-then-drop-call problem when we first got our Micrrocell about a year ago. Sometime since then the problem has stopped happening. I don't think we've had a single dropped call on the MC in 6 months or more. And yes, we're still in one of those area where we have some macro coverage but not enough to be reliable.
I can't explain why we see better results than others do. I've suspected MC performance varies by geogprahical area but I can't prove it. For whatever reason, the MicroCell works pretty much as advertised here on Long Island with my wife's iPhone 3GS and my Pantec Reveal.
I set my MC to auto-handout disable when I became aware the feature had been added some months ago but I never checked to see if the setting stuck. Reading your post I just looked and sure enough, auto-handout was back to enabled.
I just reset it to disabled and it the setting seemed to stick. I rebooted the MC to see if that made a difference but the setting stayed set to disabled.
So It seems like my MC is staying set to disabled now. I'll try to remember to check it again in a few days or so.
I don't have anything further to add to my post above of almost 2 years ago. Our MicroCell continues to perform as advertised here on my wife's iPhone 4, my Pantech reveal, and numerous phones that come and go as guests.
I can't guess why the MC works well for some users and not others.
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