Long delay after pressing call button but before ringing...

Contributor

Long delay after pressing call button but before ringing...

When dialing through microcell, there is usually a quite long delay after hitting "call" before there is any connection or ringing.

 

20-30 seconds is typical. Sometimes even longer, then it usually results in a "call failed".

 

  • iPhone4, latest firmware.
  • M-cell appears properly on phone, all good lights on Microcell box.
  • Four bar signal strength.
  • 20-25 Mbps download speed
  • 4 Mbps upload speed.
  • No other large data activities.
  • Problem occurs perhaps 80% of the time, but occasionally a call will go right through.

Any ideas?

 

When I first installed the M-Cell, I had a high percentage of garbled calls either on my end or the other party. That problem seems to have gone away, but it's pretty annoying to add 30 seconds of wait time to every call I place from my home.

Message 1 of 8 (1,106 Views)
Contributor

Re: Long delay after pressing call button but before ringing...

OK, found the LONG thread on this issue here.

 

Guess I'll read through the 15 pages of posts and see what's going on.

Message 2 of 8 (1,105 Views)
Guru

Re: Long delay after pressing call button but before ringing...

Just skip to the end. AT&T has hinted they know about this and will fix it "soon."

Don't call us, we'll call you. Meanwhile, here's your mmonthly bill.
Message 3 of 8 (1,097 Views)
Employee

Re: Long delay after pressing call button but before ringing...

yes known issue at this time, currently a software patch is being pushed out to microcell devices to fix this problem. luckily, at least, the calls do go out
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 8 (1,085 Views)
Guru

Re: Long delay after pressing call button but before ringing...

And at the risk of continuing to waste my breath, I will say that those of us have had problems since day one ought to be able to cut to the front of the line.

The sooner my microcell works, the sooner I'll stop simply telling the truth out loud everywhere I can.
Message 5 of 8 (1,020 Views)
Tutor

Re: Long delay after pressing call button but before ringing...

[ Edited ]

I'm finding that usually the first call of the day experiences up to a 30 second delay, at which point the call will either go through or it will fail.

 

Subsequent calls, although not zippy, usually seem to begin with 10 seconds or so.

 

[Per Guidelines:  Keep it Relevant and Appropriate].

Message 6 of 8 (986 Views)
Tutor

Re: Long delay after pressing call button but before ringing...

See my post above....I wish I were so lucky. I would say 2 out of 3 times my first call of the day fails rather than completes after a lengthy delay.

 

A dangerous situation, to say the least.

Message 7 of 8 (985 Views)
Mentor

install the latest iOS update

Try installing the latest iPhone  iOS update (4.3.5).  This may have the fix in it.  After installing it, my iPhone now connects in less than 5 sec.

Message 8 of 8 (941 Views)
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