Helpful Links

Lock/unlock button hangs up calls


Lock/unlock button hangs up calls

I often use my phone for teleconferences.  It is very common for the screen to blank during the call to save power.  However, when I press the lock/unlock button to get to the password screen and open the phone, it hangs up the call.  The screen is unresponsive to swipes, and I cannot seem to get the phone open.  I think this is new with the update (2.3.6), but am not entirely sure.


Has anyone else seen this problem?  Is there a workaround?





Message 1 of 3

Re: Lock/unlock button hangs up calls - Solution found!

Oops!  I found the solution.  There is a setting in the "Call" menu under "answering/ending" for "power key ends calls".


Not sure how it got set, but it's nice to have it fixed.



Message 2 of 3

Re: Lock/unlock button hangs up calls - Solution found!

Yup, good job for paying attention and doing the work. You're not the only person that's had this problem with their Samsung Android smartphone.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support