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Posted Nov 16, 2011
12:26:01 PM
LG rumor (go phone )not connecting to internet or sending/receiving MMS
Edited by jennifersue88 on Nov 16, 2011 at 12:26:52 PM

So, I just bought this phone and I am unable to connect to the internet on it. I have the $50.00 monthly plan for unlimited everything. When I try to connect to the net it says "Host not found", when i try to use email, apps or messenger service it says "connection error"

 

I'm also unable to send picture messages or recieve them... I'm guessing it's because I need the net working to be able to send those..

 

So I guess my question is, how do I enable the net on my phone?

 

ThanksSmiley Happy

So, I just bought this phone and I am unable to connect to the internet on it. I have the $50.00 monthly plan for unlimited everything. When I try to connect to the net it says "Host not found", when i try to use email, apps or messenger service it says "connection error"

 

I'm also unable to send picture messages or recieve them... I'm guessing it's because I need the net working to be able to send those..

 

So I guess my question is, how do I enable the net on my phone?

 

ThanksSmiley Happy

LG rumor (go phone )not connecting to internet or sending/receiving MMS

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Nov 16, 2011 1:58:13 PM
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ACE - Master
You're trying to use an LG Rumor from Sprint? How did you get the phone unlocked? Are you able to receive calls and text messages, despite the MMS/data not working?

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



You're trying to use an LG Rumor from Sprint? How did you get the phone unlocked? Are you able to receive calls and text messages, despite the MMS/data not working?

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Nov 16, 2011 2:02:57 PM
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Edited by jennifersue88 on Nov 16, 2011 at 2:09:01 PM

oops I mean neon. I dont know why i put rumor lol

But yes, I can recieve and make calls and send text messages 

oops I mean neon. I dont know why i put rumor lol

But yes, I can recieve and make calls and send text messages 

Re: LG rumor (go phone )not connecting to internet or sending/receiving MMS

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Nov 16, 2011 2:09:26 PM
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ACE - Master
Oh. Well, that makes more sense. Smiley Happy

Could it be possible that data is blocked on your line?

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Oh. Well, that makes more sense. Smiley Happy

Could it be possible that data is blocked on your line?

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Nov 16, 2011 2:11:20 PM
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I have no idea how to even find that out lol

I have no idea how to even find that out lol

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Nov 16, 2011 2:28:51 PM
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ACE - Master
Calling customer service might help. They can review your account for you and figure out whether or not you have data blocked or help to explain how or why your data capabilities are not working to their full potential.

611 from your phone (state "more options", "customer service") or 1-800-331-0500.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Calling customer service might help. They can review your account for you and figure out whether or not you have data blocked or help to explain how or why your data capabilities are not working to their full potential.

611 from your phone (state "more options", "customer service") or 1-800-331-0500.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: LG rumor (go phone )not connecting to internet or sending/receiving MMS

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Nov 16, 2011 2:35:23 PM
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Thank you Smiley Happy Ill try that in a bit
Thank you Smiley Happy Ill try that in a bit

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Nov 16, 2011 3:16:39 PM
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ACE - Master
You're welcome. Smiley Happy

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



You're welcome. Smiley Happy

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: LG rumor (go phone )not connecting to internet or sending/receiving MMS

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Nov 24, 2011 7:15:14 PM
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I am too having this problem on my lg neon. I have had it for about a month and I was able to get on the internet fine and send text messages, however in the last two days I have not been able to send or recieve texts or connect to the internet. I can make phone calls but nothing else! I am very frustrated because I can't seem to get through to customer service. I get an automated message that says they can't answer and to call back later. I would just like the problem fixed ASAP!

I am too having this problem on my lg neon. I have had it for about a month and I was able to get on the internet fine and send text messages, however in the last two days I have not been able to send or recieve texts or connect to the internet. I can make phone calls but nothing else! I am very frustrated because I can't seem to get through to customer service. I get an automated message that says they can't answer and to call back later. I would just like the problem fixed ASAP!

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Jan 10, 2012 11:10:25 AM
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Edited by MommyMunch on Jan 10, 2012 at 11:38:14 AM

I have this problem of not being able to access my data as well.  I just bought my Pantech P7040p and the $50 unlimited talk+text+data plan.  The only thing that doesn't seem to be usable is anything that has to do with the data part.  I keep receiving the "Host Not Found" and "Connection Not Available Now" messages as well when I try to use the Mobile Web, App Center, Mobile Email, Data Balance, Social Net, etc.  I'm frustrated.  I will try and call AT&T and see what the heck is going on.  I hope there is a simple solution.  Smiley Sad

 

 

***(Called and found out that I just needed to reboot my phone by turning it off and then on again after 1 minute) Smiley Very Happy

I have this problem of not being able to access my data as well.  I just bought my Pantech P7040p and the $50 unlimited talk+text+data plan.  The only thing that doesn't seem to be usable is anything that has to do with the data part.  I keep receiving the "Host Not Found" and "Connection Not Available Now" messages as well when I try to use the Mobile Web, App Center, Mobile Email, Data Balance, Social Net, etc.  I'm frustrated.  I will try and call AT&T and see what the heck is going on.  I hope there is a simple solution.  Smiley Sad

 

 

***(Called and found out that I just needed to reboot my phone by turning it off and then on again after 1 minute) Smiley Very Happy

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Jan 10, 2012 1:10:46 PM
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Former Community Manager

Glad to hear you're up and running. Smiley Happy

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Glad to hear you're up and running. Smiley Happy

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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