Helpful Links

LG Vu Help!

LG Vu Help!

Sorry to bother you. But can anyone help me to get this PUK message off my screen? It's Prepaid.

Message 1 of 4

Re: LG Vu Help!

I know with postpaid it can be done through customer care and mywireless. Shouldn't be much different. 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4

Re: LG Vu Help!

I've been trying to use myWireless but it keep redirecting me to the prepaid section.

Guess i have no choice but to go to customer care. Smiley Sad

Message 3 of 4

Re: LG Vu Help!

That's right, you will need Customer Care to assist you with this. I had this problem a while back with my prepaid Neon, and I was instructed to call Customer Care. They gave me the PUK code and my phone was usuable again. Smiley Happy You will need to give the rep your Vu's IMEI number to achieve the code, if you haven't done so already.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy

Message 4 of 4
Share this topic

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support