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Posted Jan 19, 2011
12:06:00 PM
LG Vu Help!
Edited by shadow_frenchie on Jan 19, 2011 at 12:06:30 PM

Sorry to bother you. But can anyone help me to get this PUK message off my screen? It's Prepaid.

Sorry to bother you. But can anyone help me to get this PUK message off my screen? It's Prepaid.

LG Vu Help!

[ Edited ]
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Jan 20, 2011 5:17:58 AM
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Employee

I know with postpaid it can be done through customer care and mywireless. Shouldn't be much different. 

I know with postpaid it can be done through customer care and mywireless. Shouldn't be much different. 

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jan 20, 2011 12:06:52 PM
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I've been trying to use myWireless but it keep redirecting me to the prepaid section.

Guess i have no choice but to go to customer care. Smiley Sad

I've been trying to use myWireless but it keep redirecting me to the prepaid section.

Guess i have no choice but to go to customer care. Smiley Sad

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Jan 21, 2011 3:53:46 PM
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That's right, you will need Customer Care to assist you with this. I had this problem a while back with my prepaid Neon, and I was instructed to call Customer Care. They gave me the PUK code and my phone was usuable again. Smiley Happy You will need to give the rep your Vu's IMEI number to achieve the code, if you haven't done so already.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



That's right, you will need Customer Care to assist you with this. I had this problem a while back with my prepaid Neon, and I was instructed to call Customer Care. They gave me the PUK code and my phone was usuable again. Smiley Happy You will need to give the rep your Vu's IMEI number to achieve the code, if you haven't done so already.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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