LG Neon GoPhone -- Locked out and Need PUK Code

f50
Contributor

LG Neon GoPhone -- Locked out and Need PUK Code

I need a PUK Code for my LG Neon, which I put my PIN into three times incorrectly.  I cannot log into the GoPhone Account at https://www.paygonline.com/websc/Logon.do    I get this message:  "The system could not log you on. Please enter your password and try again."  When I called 1-800-331-0500, I spoke to an automated message.  I went to account balance, and they asked for my pin, which I put correctly, but they said "That's not what our records show."  I have this card:   However, it does not have the PUK Code.  Where can I get a PUK Code, where can I call to talk to a real life AT&T person, or email, and why can't I log on to my GoPhone account?  Thank you.

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