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Posted Mar 1, 2012
10:01:46 PM
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Kudos to Sarah R.

I had the sweetest Customer Service help. Sarah R. in NY, I think (East coast for sure) Sara went above and beyond to solve my issue, she was friendly and fun to talk to even though she was batteling a cold. She removed some applications that ended up on my acct. I have no idea how they got there, but I will definately make sure I lock my screen before in goes into the purse. Thank you Sarah, hope you recover from your cold, soon.

I had the sweetest Customer Service help. Sarah R. in NY, I think (East coast for sure) Sara went above and beyond to solve my issue, she was friendly and fun to talk to even though she was batteling a cold. She removed some applications that ended up on my acct. I have no idea how they got there, but I will definately make sure I lock my screen before in goes into the purse. Thank you Sarah, hope you recover from your cold, soon.

Kudos to Sarah R.

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Mar 2, 2012 7:31:29 AM
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Former Community Manager

Thanks for the kudos! I'll see if I can track Sarah down and make sure she sees your kind words. 

 

~jam

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Thanks for the kudos! I'll see if I can track Sarah down and make sure she sees your kind words. 

 

~jam

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Kudos to Sarah R.

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Mar 2, 2012 9:07:58 PM
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Employee
Our customer service is built around about 10% tenured agents that like there job good job Sarah good to see customers taking time out to give kudos it really makes our day thanks also to Deianira
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Our customer service is built around about 10% tenured agents that like there job good job Sarah good to see customers taking time out to give kudos it really makes our day thanks also to Deianira
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Kudos to Sarah R.

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