Keep receiving someone elses AT&T info and I am in UK!

Contributor

Keep receiving someone elses AT&T info and I am in UK!

Hello

 

Someone with the same name as me has been registered with AT&T for a while now. The problem is they have given the incorrect email address and all her personal AT&T emails keep coming to me. I even have her mobile number now and I can't call her because I am in the UK and it will cost too much money.

 

I can't even email AT&T to tell them because you have to login to your account to email them!

 

Is there any way I can let someone in the AT&T team the ladies mobile number and name and they can contact her to let her know she is using the wrong email address.

 

Many Thanks

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Message 1 of 3
Master

Re: Keep receiving someone elses AT&T info and I am in UK!

This link should provide you the information you need.

http://www.att.com/gen/privacy-policy?pid=13692#contact


There is an email address and a mailing address you can contact ATT and inform them of the privacy issue.

 

If they fail to respond there is more information on reporting them via the eTrust Watchdog process and how to contact the FTC Consumer Protection.

Message 2 of 3
Contributor

Re: Keep receiving someone elses AT&T info and I am in UK!

Hey there I recently sent a wrong email address into the system, 

I was just wondering if you are receiving my information, my real address is {Personal content removed for your safety}

Just wondering if it's your email that my information is going to because i have yet to receive my number

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