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Posted Jul 15, 2009
6:02:21 AM
KUDOS!
Edited by Caretaker on Jul 15, 2009 at 6:16:31 AM

...to Customer Service agent Marilyn { Personal information edited }! Thanks for all your help! You are a role model for other CSRs!

 

Claire B

Message Edited by Caretaker on 07-15-2009 06:16:31 AM

...to Customer Service agent Marilyn { Personal information edited }! Thanks for all your help! You are a role model for other CSRs!

 

Claire B

Message Edited by Caretaker on 07-15-2009 06:16:31 AM

KUDOS!

[ Edited ]
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Jul 15, 2009 7:33:31 AM
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If you'd like to thank a CSR for pulling you out of a jam or being ultra-helpful, ask to speak to their supervisor during your call to pass along your sentiments. This helps everyone, because when someone is thanked for doing a good job, it greatly improves their mood, and thus, the quality of service they will be able to provide.

Alternately, you could write a letter, or possibly send an email, but I'm not certain of the addresses used for those types of communication.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
If you'd like to thank a CSR for pulling you out of a jam or being ultra-helpful, ask to speak to their supervisor during your call to pass along your sentiments. This helps everyone, because when someone is thanked for doing a good job, it greatly improves their mood, and thus, the quality of service they will be able to provide.

Alternately, you could write a letter, or possibly send an email, but I'm not certain of the addresses used for those types of communication.

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Jul 15, 2009 9:01:44 AM
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Maybe the Caretaker can relay the message!
Maybe the Caretaker can relay the message!

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Jul 16, 2009 3:28:45 PM
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Mister Xiado wrote:

Alternately, you could write a letter, or possibly send an email, but I'm not certain of the addresses used for those types of communication.

All positive, as well as negative experiences that you have received with AT&T, can be sent here. 


Mister Xiado wrote:

Alternately, you could write a letter, or possibly send an email, but I'm not certain of the addresses used for those types of communication.

All positive, as well as negative experiences that you have received with AT&T, can be sent here. 

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Jul 17, 2009 2:32:38 AM
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thanks, I gotta finish my 1st coffee first and I'll pass it onl...I bookmarked the site!
thanks, I gotta finish my 1st coffee first and I'll pass it onl...I bookmarked the site!

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Jul 17, 2009 8:44:00 AM
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Master

thedogmother wrote:
thanks, I gotta finish my 1st coffee first and I'll pass it onl...I bookmarked the site!

You are welcome, thedogmother......... I'm already on my 3rd cup already! 

 

 


thedogmother wrote:
thanks, I gotta finish my 1st coffee first and I'll pass it onl...I bookmarked the site!

You are welcome, thedogmother......... I'm already on my 3rd cup already! 

 

 

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