01-25-2012 2:20 PM
Am hoping that someone at AT&T is monitoring these message boards who is capable of resolving what seems like it should be a simple problem, as my interaction the customer care phone support team has been frustrating to say the least. I'm simply trying to pay my bill for pete's sake!
01-25-2012 2:23 PM
Sorry to hear you're having such a hard time!
What AT&T service are you using and what issue are you having when you try to pay your bill?
01-25-2012 3:06 PM
01-25-2012 8:33 PM
01-26-2012 7:49 AM
Thanks for replying so promptly! Do you have an email to which I can reply including my account info? I'm obviously a bit reluctant to post that on your public forum.
Sure thing. I woudn't want you to post that info in a public forum either.
You can send me a private message with your name, the service (wireless, u-verse, dsl) you're using, your account number, phone number and the best time to contact you. Please include a summary of what's happening when you try to pay your bill as well.
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.