I attempted to find an email somewhere, anywhere on the website but couldn't, so...why are long standing users of ATT (me since 1996) charged up to twice as much as new subscribers? Example: I want to buy an LG expo. For new subscribers it's $199. For me I get a great deal at almost $400! What's up?
Are you upgrade eligible or is your line of service still under contract?
If you are not upgrade eligible, you'll have to pay the no-commitment pricing to obtain a new phone in advance. I have been a long time customer as well, but I'm no longer under contract and my upgrade pricing on the LG Expo is $199.
=^..^= There must be a happy medium somewhere between being totally informed and blissfully unaware.