09-03-2008 3:38 AM
09-03-2008 11:39 AM - last edited on 09-04-2008 7:55 AM by Caretaker
The NETWORK OUTAGE has NOT BEEN resolved. I am the IT Director at my company and we have acorporate AT&T account and no one is getting email. This has NOT BEEN RESOLVED.
09-03-2008 9:49 AM - edited 09-03-2008 9:52 AM
09-03-2008 10:53 AM
09-03-2008 11:27 AM
KnightBlnc wrote:So what? It should be reported in every thread to make this an issue that AT&T should be held accountable for. Do you know what AT&T is offering as a consolation? $1.50 a day for your troubles.Well that's more then you pay per day for data service, isn't it?
09-03-2008 11:49 AM
09-03-2008 12:27 PM
09-03-2008 12:33 PM
09-03-2008 2:20 PM
KnightBlnc wrote:Actually I am the Director of IT Operation but by your "prig" remark I can see that is above your head. We run an Enterprise class network with about 50 devices using various platforms, (i.e Good, Blackberry, Active Sync) and the one common denominator is that 95% of them are on the AT&T corporate account. The outage has been in effect since yesterday at 2:30pm and has caused a major headache since we have people who use their devices as a point of contact in the field. So before you post trivial rebuttals and give advice on subjects you might be above your head and pay scale, think.
09-03-2008 2:22 PM
KnightBlnc wrote:Actually depending on the DATA plan you pay about $45 dollars a month. AT&T circulated a memo to their CS department that was they should credit. It seems people were getting $10 to $15 dollars which is discreationary for CS reps.
09-03-2008 4:20 PM - edited 09-03-2008 4:28 PM
No 3G amigo. Edge only at 17:30 eastern 2008 Sept 03. I was trying to check my e-mail and had to turn 3G off to get three messages waiting for me.
Sentry wrote:TT000008097189 has been resolved. If you continue to experience data network issues, please contact Customer Care at 1-800-331-0500.