Helpful Links

Iphone message

Contributor

Iphone message

Suddenly I am receiving a message that pops up:

"This accessory is not optimized for this IPhone. You may experience noise cuased by cellular interference and a decrease in cellular signal strength"

Can you tell me what I did and how to resolve the issue?

 

549 Views
Message 1 of 6
Professor

Re: Iphone message

  • Dust/debris in the dock connector.
  • Damaged dock connector.
  • Something plugged into the dock connector that is not a supported accesory or optimized for the iPhone.

 

It could also be a little confusion on the iPhones part and it may simply need to be reset or restarted.

Message 2 of 6
Contributor

Re: Iphone message

don't have docking station/connector

tried resetting and restarting to no avail

Message 3 of 6
Professor

Re: Iphone message

The dock connector is the slot in the bottom of the phone that you plug the charging/sync cable into. I'm pretty sure you have it on your phone.
Message 4 of 6
Professor

Re: Iphone message


newbiedo wrote:

don't have docking station/connector


The dock connector is where the cable is plugged in to sync/charge the device.

 

If you do have an iPhone or any type of iDevice, you do have a dock connector.

 

Message 5 of 6
Professor

Re: Iphone message


newbiedo wrote:

Suddenly I am receiving a message that pops up:

"This accessory is not optimized for this IPhone. You may experience noise cuased by cellular interference and a decrease in cellular signal strength"

Can you tell me what I did and how to resolve the issue?

 


You are supposed to get this when you plug/dock the iPhone into a dock/accessory made for iPods or iPod Touches (which don't have radios.)

 

If you are getting this message when nothing is plugged in, it probably means you either have something metalic stuck in the dock slot on the bottom, the dock slot/connector is damaged, or you have water damage.

 

You can take it to an Apple store (make a genious bar appointment first) and have them look at it. They don't cover abuse, but if its a defect and the iPhone is less than a year old, it should be free. I think the most they will charge to fix/swap if it is damaged not defective is $200. Far less than buying a new one.

 

 

Message 6 of 6
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support